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2021 Mazda CX-9: True Cost, Problems & Verdict

37 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Mazda CX-9
Photo: Wikimedia Commons · open the model page
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Owner complaints: 37 filed with NHTSA

Complaints per year on the road: 7.4

Engine20Unknown Or Other6Service Brakes4Power Train3Forward Collision Avoidance3Vehicle Speed Control2

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

The vehicle was parked stationary in the driveway with the engine running for 3-5 minutes with the A/C on. The vehicle then accelerated forward into my garage causing damage. Once I entered the vehicle, both the dash and shifter displayed park. Current TCU system internal failures have been reported from the pulling of data from Mazda.
Check engine light comes on and error P0303 comes on. Had an independent mechanic do the following and after each one, error P0303 still came on 1. Swap the ignition coils from 2 to 3 2. Swap spark plugs from 2 to 3 3. Swapped injectors 4. Compression test 5. Leak down test 6. Changed the spark plug, coil and injectors 7. Looked for vacuum leaks. Mechanic believes that it is related to the cracked cylinder head in t…
Backup camera shows three to four feet before red collision line is not accurate causing severe damage to my garage door.

Recalls: 1 campaigns

2021
CampaignComponentSummary
21V750000Seats:Mid/Rear AssemblyMazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The …

True cost of ownership

Fuel (your region) $0
Maintenance band (your region) $823$1,637
Estimated running cost this year (age 5) $1,637

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$3,487vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2021 Mazda CX-9?

The most-reported issue in NHTSA complaint data is Engine (20 complaints in our indexed sample).

Is the 2021 Mazda CX-9 a good used car to buy?

Our data verdict is BUY with a reliability score of 87/100, computed from 37 NHTSA complaints and 1 recall campaigns. See the verdict card for the top reasons.

Does the 2021 Mazda CX-9 have recalls?

Yes — NHTSA lists 1 recall campaign(s) for the 2021 Mazda CX-9, 0 of them touching fire, crash or stall risk, the most recent recorded 27/09/2021. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2021 Mazda CX-9 really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

87RELIABILITY / 100
BUY
  • 37 NHTSA complaints on record (7.4/yr of exposure)
  • 1 recall campaigns, 0 touching safety-critical systems

How this score is computed →

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