2011 Mazda CX-9: True Cost, Problems & Verdict
170 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.
Editor's note
Avoid the 2011 and 2012 CX-9, CAUTION verdicts at 65 and 50 with Service Brakes accounting for 100 of the 2011 car's 170 complaints and 143 of the 2012 car's 221; buy a 2014, 2015, 2017 or any year from 2019 to 2022, which score between 83 and 93. The 2018 car is a CAUTION at 57 with 126 complaints, 74 of them Engine. Read the full note on the model page. 2011 specifically: this is one of the years the note above says to approach with care — 170 complaints on record, verdict CAUTION.
Read the guide
Used Mazda CX-9, CX-3 and CX-7: what the record says, including 2011 — written and signed by Adir Trabelsi, 2026-09-16.
Owner complaints: 170 filed with NHTSA
Complaints per year on the road: 11.33
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under Safety Recall Campaign 15V451000 / Mazda Recall 8515G for this exact defect. The recall remedy part failed a second time, collapsing the front wheel assembly, ripping the CV axle completely out of the transmission casing, causing a hazardous transmissi…
While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in Alpharetta, GA Now, im without a vehicle. What do I do now?
The contact owns a 2011 Mazda CX-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the subframe was severely rusted, causing the control arm to detach. The contact was informed that the subframe needed to be repla…
Recalls: 4 campaigns (3 severe)
| Campaign | Component | Summary |
|---|---|---|
| 18V717000 | Air Bags:Frontal:Passenger Side:Inflator Module | Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally,… |
| 15V451000 | Suspension:Front:Control Arm:Lower Ball Joint | Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting. |
| 17V429000 | Air Bags:Frontal:Passenger Side:Inflator Module | Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. |
| 19V782000 | Air Bags:Frontal:Passenger Side:Inflator Module | Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a mid-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 19 MPG · estimated annual fuel cost $3,250
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Service Brakes100 complaints · typical job: Pads, rotors and caliper service, both axles (3.0 h labour + parts)$580–$1,140
- Power Train25 complaints · typical job: Transmission service or clutch-pack repair (7.0 h labour + parts)$1,290–$4,040
- Air Bags22 complaints · typical job: Airbag module, clockspring or sensor replacement (2.5 h labour + parts)$600–$1,700
- Engine15 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Suspension8 complaints · typical job: Struts, springs and control-arm bushings, one axle (4.0 h labour + parts)$780–$1,580
- Electrical System5 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
Other Mazda CX-9 years
FAQ
What is the most common problem with the 2011 Mazda CX-9?
The most-reported issue in NHTSA complaint data is Service Brakes (100 complaints in our indexed sample).
Is the 2011 Mazda CX-9 a good used car to buy?
Our data verdict is CAUTION with a reliability score of 65/100, computed from 170 NHTSA complaints and 4 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2011 Mazda CX-9's most common problem?
100 of the NHTSA complaints filed against the 2011 Mazda CX-9 sit in the Service Brakes group — more than any other component on this model year. The representative job there is pads, rotors and caliper service, both axles: about 3.0 hours of labour plus parts, roughly $580–$1,140 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2011 Mazda CX-9 cost to run per year?
About $5,955 a year in fuel or energy plus the maintenance band — roughly $29,775 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2011 Mazda CX-9 have recalls?
Yes — NHTSA lists 4 recall campaign(s) for the 2011 Mazda CX-9, 3 of them touching fire, crash or stall risk, the most recent recorded 12/10/2018. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other midsize suvs of about the same age.
What will a 2011 Mazda CX-9 really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Strong evidence — 170 complaints, 4 recalls on record
- 170 NHTSA complaints on record (11.3/yr of exposure) — worse than a typical year of this model (7.6/yr)
- 4 recall campaigns, 3 touching safety-critical systems