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2011 Mazda CX-9: True Cost, Problems & Verdict

170 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Mazda CX-9
Photo: Wikimedia Commons · open the model page
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Owner complaints: 170 filed with NHTSA

Complaints per year on the road: 11.33

Service Brakes100Power Train25Air Bags22Engine15Suspension8Electrical System5

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

The front driver-side lower ball joint suffered a catastrophic structural failure and sheared completely apart while moving. This vehicle was previously serviced under Safety Recall Campaign 15V451000 / Mazda Recall 8515G for this exact defect. The recall remedy part failed a second time, collapsing the front wheel assembly, ripping the CV axle completely out of the transmission casing, causing a hazardous transmissi…
While driving the side airbags exploded and I had to stop in the middle of the street, get vehicle towed to mazda dealer in Alpharetta, GA Now, im without a vehicle. What do I do now?
The contact owns a 2011 Mazda CX-9. The contact stated that while driving at an undisclosed speed and making a turn, the contact lost control of the vehicle, and the front driver's side suspension lowered to the ground. The vehicle was towed to an independent mechanic, who determined that the subframe was severely rusted, causing the control arm to detach. The contact was informed that the subframe needed to be repla…

Recalls: 4 campaigns (3 severe)

2015201720182019
CampaignComponentSummary
18V717000Air Bags:Frontal:Passenger Side:InflatorMazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama…
15V451000Suspension:Front:Control Arm:Lower Ball Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 2…
17V429000Air Bags:Frontal:Passenger Side:InflatorMazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equi…
19V782000Air Bags:Frontal:Passenger Side:InflatorMazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their p…

True cost of ownership

Fuel (your region) $0
Maintenance band (your region) $1,821$3,589
Estimated running cost this year (age 15) $3,589

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$3,589vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2011 Mazda CX-9?

The most-reported issue in NHTSA complaint data is Service Brakes (100 complaints in our indexed sample).

Is the 2011 Mazda CX-9 a good used car to buy?

Our data verdict is CAUTION with a reliability score of 62/100, computed from 170 NHTSA complaints and 4 recall campaigns. See the verdict card for the top reasons.

Does the 2011 Mazda CX-9 have recalls?

Yes — NHTSA lists 4 recall campaign(s) for the 2011 Mazda CX-9, 3 of them touching fire, crash or stall risk, the most recent recorded 12/10/2018. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2011 Mazda CX-9 really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

62RELIABILITY / 100
CAUTION
  • 170 NHTSA complaints on record (11.3/yr of exposure)
  • 4 recall campaigns, 3 touching safety-critical systems

How this score is computed →

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