126 NHTSA owner complaints · 2 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 15.75
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
I was driving home from work and may car started overheating out of nowhere. I was stuck in traffic and white smoke was exiting my exhaust. I pulled over and all of my coolant leaked out of my car. Took it the shop and they said I had a cracked head and need a whole new engine. I seen that there was a warranty sent out for a problem with an exhaust manifold issue leaking coolant and that is exactly what caused my pro…
My passenger heated seats malfunction while I was driving. As I was driving on the highway I smelled something burning. I didn't know where the smell was coming from it was strong . Then while I'm driving on the highway my seat started to smoke a lot I got scared and pulled on side of the road. I realized my seat was the issue turned off the heated seats on the control. Step out the vehicle on side the highway I was …
My wife was driving the vehicle when the emergency lights started going off. She had to pull over because the car wouldn't run and said it was overheated. All the maintenance has been done to the car. We took it to the dealership and they said it is a cracked head and it is a known issue. They even issued a extended warranty for it. It is TSB 01-002/23. There should be a recall on this not just a partial credit.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 21V875000 | Fuel System, Gasoline:Delivery:Fuel Pump | Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda… |
| 19V403000 | Electrical System:Wiring | Mazda North American Operations (Mazda) is recalling certain 2018 CX-9 vehicles. The wiring harness may disrupt electrical communications a… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (74 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 62/100, computed from 126 NHTSA complaints and 2 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 2 recall campaign(s) for the 2018 Mazda CX-9, 2 of them touching fire, crash or stall risk, the most recent recorded 12/11/2021. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.