2023 Chrysler Pacifica: True Cost, Problems & Verdict
152 NHTSA owner complaints · 12 recalls · data-computed verdict. No opinions — public data only.
Editor's note
The Pacifica launched for 2017 with the nine-speed automatic and a new electrical architecture, and its first year carries nearly 1,500 complaints: stalling, the transmission, the sliding doors, the Uconnect screen and, on the plug-in hybrid, a recall for fire risk. The 2018 year is only somewhat better. Read the full note on the model page. 2023 specifically: 152 complaints on record, score 59/100 — read the year table on the model page to see where it sits among its siblings.
Read the guide
Used minivans compared: Odyssey, Sienna, Pacifica, Grand Caravan and Town and Country, including 2023 — written and signed by Adir Trabelsi, 2026-09-16.
Owner complaints: 152 filed with NHTSA
Complaints per year on the road: 50.67
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my crashing into another car no less than 4 times. Though this car has been ADAS scanned (3 times) with ap…
All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for approximately 5 miles, while the car was in motion, the message returned to "Stop Safely - Vehicle Will…
Center row seat back unexpectedly fell back and seat would slide back and forth. It is dangerous because the seatbelt is attached to the seat. I have a 2018 Ford Expedition expedition and you have a recall on the chrome trim on the center console. I think the seat problem is a lot more serious than that. If you search the Internet, there are a lot of people that have the same problem. Don’t understand why Chrysler do…
Recalls: 12 campaigns (7 severe)
| Campaign | Component | Summary |
|---|---|---|
| 25V302000 | Air Bags:Side/Window:Curtain | Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. |
| 23V753000 | Electrical System:12V/24V/48V Battery | Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving. |
| 26V296000 | Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Critical Fasteners | Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured. |
| 25V388000 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. |
| 24V436000 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. |
| 24V199000 | Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and… |
| 23V010000 | Electrical System:Wiring:Connectors/Plugs/Receptacles | Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown. |
| 25V876000 | Equipment Adaptive/Mobility:Wheelchair Restraints/Securement:Latch/Anchor: | Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model… |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a minivan of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 22 MPG · estimated annual fuel cost $2,850
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Engine47 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Power Train41 complaints · typical job: Transmission service or clutch-pack repair (7.0 h labour + parts)$1,290–$4,040
- Electrical System41 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Air Bags34 complaints · typical job: Airbag module, clockspring or sensor replacement (2.5 h labour + parts)$600–$1,700
- Unknown Or Other21 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Fuel/Propulsion System16 complaints · typical job: Fuel pump or injector replacement (3.5 h labour + parts)$680–$1,620
Other Chrysler Pacifica years
Chrysler Pacifica years to avoid, and the best years to buy →
FAQ
What is the most common problem with the 2023 Chrysler Pacifica?
The most-reported issue in NHTSA complaint data is Engine (47 complaints in our indexed sample).
Is the 2023 Chrysler Pacifica a good used car to buy?
Our data verdict is CAUTION with a reliability score of 59/100, computed from 152 NHTSA complaints and 12 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2023 Chrysler Pacifica's most common problem?
47 of the NHTSA complaints filed against the 2023 Chrysler Pacifica sit in the Engine group — more than any other component on this model year. The representative job there is cooling-system or timing-drive repair: about 6.0 hours of labour plus parts, roughly $1,040–$2,220 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2023 Chrysler Pacifica cost to run per year?
About $4,902 a year in fuel or energy plus the maintenance band — roughly $24,512 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2023 Chrysler Pacifica have recalls?
Yes — NHTSA lists 12 recall campaign(s) for the 2023 Chrysler Pacifica, 7 of them touching fire, crash or stall risk, the most recent recorded 08/05/2025. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other minivans of about the same age.
What will a 2023 Chrysler Pacifica really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Strong evidence — 152 complaints, 12 recalls on record
- 152 NHTSA complaints on record (50.7/yr of exposure) — in line with a typical year of this model (50.7/yr)
- 12 recall campaigns, 7 touching safety-critical systems