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2021 Chrysler Pacifica: True Cost, Problems & Verdict

360 NHTSA owner complaints · 7 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Chrysler Pacifica
Photo: Wikimedia Commons · open the model page
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Owner complaints: 360 filed with NHTSA

Complaints per year on the road: 72.0

Electrical System146Engine139Power Train118Fuel/Propulsion System74Unknown Or Other52Back Over Prevention27

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving at undisclosed speeds on several occasions, the steering wheel started sticking, making it difficult to steer turn the steering wheel to the left or the right, and the steering wheel overcorrected after making a turn. The vehicle was taken to a dealer where it was diagnosed and determined that the electronic rack unit needed to be replac…
The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V362000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the vehicle remained at the dealer for over 5 weeks, and the battery was disconnected. The manufacturer had not yet provided a battery for the replacement. The contact stated that the m…
The vehicle has had a suspension problem since purchasing the dealership has not been able to determine the issue after replacing the axle,struts, low arm control,motor mount now the state the steering wheel rack

Recalls: 7 campaigns (3 severe)

20222023202420252026
CampaignComponentSummary
26V362000Electrical System:Propulsion System:TracChrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle…
24V436000Back Over Prevention: Sensing System: CaChrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500…
23V010000Electrical System:Wiring:Connectors/PlugChrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring co…
25V876000Equipment Adaptive/Mobility:Wheelchair RRollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda …
25V877000Equipment Adaptive/Mobility:Wheelchair RVantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped wi…
22V181000Seats:Mid/Rear AssemblyChrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may b…
24V793000Air Bags:Side/Window:CurtainChrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for th…

True cost of ownership

EPA combined 22 MPG · estimated annual fuel cost $2,800

Fuel (your region) $2,800
Maintenance band (your region) $0$517
Estimated running cost this year (age 5) $3,317

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$5,167vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2021 Chrysler Pacifica?

The most-reported issue in NHTSA complaint data is Electrical System (146 complaints in our indexed sample).

Is the 2021 Chrysler Pacifica a good used car to buy?

Our data verdict is AVOID with a reliability score of 17/100, computed from 360 NHTSA complaints and 7 recall campaigns. See the verdict card for the top reasons.

Does the 2021 Chrysler Pacifica have recalls?

Yes — NHTSA lists 7 recall campaign(s) for the 2021 Chrysler Pacifica, 3 of them touching fire, crash or stall risk, the most recent recorded 04/06/2026. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2021 Chrysler Pacifica really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

17RELIABILITY / 100
AVOID
  • 360 NHTSA complaints on record (72.0/yr of exposure)
  • 7 recall campaigns, 3 touching safety-critical systems

How this score is computed →

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