2011 Jeep Grand Cherokee: True Cost, Problems & Verdict
1,638 NHTSA owner complaints · 6 recalls · data-computed verdict. No opinions — public data only.
Editor's note
The WK2 Grand Cherokee (2011–2021) is a long-lived platform whose complaint record tells you which components Jeep fixed and when. The 2011–2012 years carry electrical complaints — the Totally Integrated Power Module, which controls fuel pump and lighting, was the subject of an investigation and a recall — along with the early Pentastar V6 cylinder-head issue. Read the full note on the model page. 2011 specifically: this is one of the years the note above says to approach with care — 1,638 complaints on record, verdict CAUTION.
Read the guide
Jeep Cherokee 2014 to 2023: the nine-speed years and the years that fixed it, including 2011 — written and signed by Adir Trabelsi, 2026-09-01.
Owner complaints: 1,638 filed with NHTSA
Complaints per year on the road: 109.2
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming fr…
Car has died while driving 4 times in the last 3 years. Complete loss of power WHILE driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. EXTREMELY dangerous. I have paid out of pocket to replace the TIPM (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.
I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again
Recalls: 6 campaigns (6 severe)
| Campaign | Component | Summary |
|---|---|---|
| 14V154000 | Service Brakes | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside. |
| 14V391000 | Electrical System:Wiring | Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed. |
| 14V530000 | Electrical System | Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without… |
| 19V813000 | Electrical System | Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning. |
| 17V572000 | Service Brakes | Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. |
| 15V879000 | Electrical System:Wiring | Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a mid-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 16 MPG · estimated annual fuel cost $3,850
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Electrical System779 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Service Brakes350 complaints · typical job: Pads, rotors and caliper service, both axles (3.0 h labour + parts)$580–$1,140
- Engine343 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Fuel/Propulsion System247 complaints · typical job: Fuel pump or injector replacement (3.5 h labour + parts)$680–$1,620
- Unknown Or Other132 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Power Train90 complaints · typical job: Transmission service or clutch-pack repair (7.0 h labour + parts)$1,290–$4,040
Other Jeep Grand Cherokee years
Jeep Grand Cherokee years to avoid, and the best years to buy →
FAQ
What is the most common problem with the 2011 Jeep Grand Cherokee?
The most-reported issue in NHTSA complaint data is Electrical System (779 complaints in our indexed sample).
Is the 2011 Jeep Grand Cherokee a good used car to buy?
Our data verdict is CAUTION with a reliability score of 58/100, computed from 1,638 NHTSA complaints and 6 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2011 Jeep Grand Cherokee's most common problem?
779 of the NHTSA complaints filed against the 2011 Jeep Grand Cherokee sit in the Electrical System group — more than any other component on this model year. The representative job there is alternator, battery-drain or body-module diagnosis and replacement: about 3.0 hours of labour plus parts, roughly $540–$1,310 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2011 Jeep Grand Cherokee cost to run per year?
About $8,414 a year in fuel or energy plus the maintenance band — roughly $42,072 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2011 Jeep Grand Cherokee have recalls?
Yes — NHTSA lists 6 recall campaign(s) for the 2011 Jeep Grand Cherokee, 6 of them touching fire, crash or stall risk, the most recent recorded 01/04/2014. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other midsize suvs of about the same age.
What will a 2011 Jeep Grand Cherokee really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Strong evidence — 1,638 complaints, 6 recalls on record
- 1638 NHTSA complaints on record (109.2/yr of exposure) — in line with a typical year of this model (91.5/yr)
- 6 recall campaigns, 6 touching safety-critical systems