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2025 Jeep Grand Cherokee: True Cost, Problems & Verdict

64 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Jeep Grand Cherokee
Photo: Wikimedia Commons · open the model page
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Owner complaints: 64 filed with NHTSA

Complaints per year on the road: 64.0

Electrical System27Engine19Unknown Or Other12Fuel/Propulsion System11Power Train11Forward Collision Avoidance10

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

The transmission fails constantly when we are accelerating - approxx 50-58 miles per hour the transmission freezes & the RMP's stay @ 4-5 thousand for 20-30 seconds - it fails to downshift. This is extremely dangerous at any time & can cause a major accident if the vehicle is stuck & you need to stop! We have have left the car several times for this issue & they keep telling us they cannot replicate the issue. (…
The contact owns a 2025 Jeep Grand Cherokee. The contact stated that they had just purchased the vehicle brand new with the intent to utilize the Forward collision Warning plus avoidance system, The contact stated that on various occasions while driving the Forward collision Warning plus avoidance system will not function as proposed and no warning lights will illuminate. The vehicle was taken to a local dealer where…
blackout on the radio cluster, and dashboard instrument cluster intermittently goes completely black while I am driving and sometimes it just keep blinking off and on. front driver side tire when I turn it feels like theirs something wrong with the front and while turning the driver side rear tire sounds like it’s dragging or constantly on gravel. while driving, the vehicle intermittently displays a traction light ev…

Recalls: 3 campaigns (3 severe)

20252026
CampaignComponentSummary
25V576000Electrical System:Propulsion SystemChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within t…
26V328000Air Bags: Air Bag/Restraint Control ModuChrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in …
25V741000Electrical System:Propulsion System:TracChrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery …

True cost of ownership

Fuel (your region) $0
Maintenance band (your region) $1,123$2,369
Estimated running cost this year (age 1) $2,369

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$4,959vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2025 Jeep Grand Cherokee?

The most-reported issue in NHTSA complaint data is Electrical System (27 complaints in our indexed sample).

Is the 2025 Jeep Grand Cherokee a good used car to buy?

Our data verdict is AVOID with a reliability score of 21/100, computed from 64 NHTSA complaints and 3 recall campaigns. See the verdict card for the top reasons.

Does the 2025 Jeep Grand Cherokee have recalls?

Yes — NHTSA lists 3 recall campaign(s) for the 2025 Jeep Grand Cherokee, 3 of them touching fire, crash or stall risk, the most recent recorded 04/09/2025. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2025 Jeep Grand Cherokee really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

21RELIABILITY / 100
AVOID
  • 64 NHTSA complaints on record (64.0/yr of exposure)
  • 3 recall campaigns, 3 touching safety-critical systems

How this score is computed →

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