2023 Jeep Grand Cherokee: True Cost, Problems & Verdict
378 NHTSA owner complaints · 12 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
378 NHTSA owner complaints · 12 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 126.0
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was repaired in February; however, the repair failed to prevent the failure. The contact stated that while using the gas en…
The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was informed that the part needed to repair the vehicle was on back order. No further information was available. The manufacturer was notified of the fai…
Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 23V413000 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil sprin… |
| 23V336000 | Equipment:Other:Labels | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be m… |
| 24V434000 | Seat Belts:Critical Fasteners | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tighte… |
| 24V436000 | Back Over Prevention: Sensing System: Ca | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500… |
| 24V199000 | Air Bags:Frontal:Driver Clockspring/Spir | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pac… |
| 23V577000 | Back Over Prevention:Display Function | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and … |
| 24V111000 | Visibility:Defroster/Defogger/Hvac Syste | Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor … |
| 23V352000 | Steering:Column | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly asse… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Electrical System (176 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 15/100, computed from 378 NHTSA complaints and 12 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 12 recall campaign(s) for the 2023 Jeep Grand Cherokee, 3 of them touching fire, crash or stall risk, the most recent recorded 08/06/2023. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.