2023 Jeep Grand Cherokee: True Cost, Problems & Verdict
381 NHTSA owner complaints · 12 recalls · data-computed verdict. No opinions — public data only.
Editor's note
The WK2 Grand Cherokee (2011–2021) is a long-lived platform whose complaint record tells you which components Jeep fixed and when. The 2011–2012 years carry electrical complaints — the Totally Integrated Power Module, which controls fuel pump and lighting, was the subject of an investigation and a recall — along with the early Pentastar V6 cylinder-head issue. Read the full note on the model page. 2023 specifically: 381 complaints on record, score 55/100 — read the year table on the model page to see where it sits among its siblings.
Read the guide
Jeep Cherokee 2014 to 2023: the nine-speed years and the years that fixed it, including 2023 — written and signed by Adir Trabelsi, 2026-09-01.
Owner complaints: 381 filed with NHTSA
Complaints per year on the road: 127.0
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
I was driving down that interstate where I felt that back end of the Jeep drop. I did not hit a bump or anything. When I got out of the vehicle I noticed a significant drop in the height of the vehicle. At first I though something happened with the shocks. My vehicle was repaired with the recall 23V413 however for some reason it didn't make 26V051 recall. I took it to the dealership and they said since it wasn't…
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle was losing traction and was shifting very rough while in hybrid mode. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); and the vehicle was repaired in February; however, the repair failed to prevent the failure. The contact stated that while using the gas en…
Recalls: 12 campaigns (3 severe)
| Campaign | Component | Summary |
|---|---|---|
| 23V413000 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving. |
| 23V336000 | Equipment:Other:Labels | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. |
| 24V434000 | Seat Belts:Critical Fasteners | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. |
| 24V436000 | Back Over Prevention: Sensing System: Camera | Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. |
| 24V199000 | Air Bags:Frontal:Driver Clockspring/Spiral Cassette | Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and… |
| 23V577000 | Back Over Prevention:Display Function | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. |
| 24V111000 | Visibility:Defroster/Defogger/Hvac System | Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. |
| 23V352000 | Steering:Column | Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control. |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a mid-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 22 MPG · estimated annual fuel cost $2,800
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Electrical System176 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Engine83 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Unknown Or Other62 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Suspension59 complaints · typical job: Struts, springs and control-arm bushings, one axle (4.0 h labour + parts)$780–$1,580
- Fuel/Propulsion System51 complaints · typical job: Fuel pump or injector replacement (3.5 h labour + parts)$680–$1,620
- Steering40 complaints · typical job: Electric power-steering rack or column motor replacement (5.0 h labour + parts)$1,020–$2,500
Other Jeep Grand Cherokee years
Jeep Grand Cherokee years to avoid, and the best years to buy →
FAQ
What is the most common problem with the 2023 Jeep Grand Cherokee?
The most-reported issue in NHTSA complaint data is Electrical System (176 complaints in our indexed sample).
Is the 2023 Jeep Grand Cherokee a good used car to buy?
Our data verdict is CAUTION with a reliability score of 55/100, computed from 381 NHTSA complaints and 12 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2023 Jeep Grand Cherokee's most common problem?
176 of the NHTSA complaints filed against the 2023 Jeep Grand Cherokee sit in the Electrical System group — more than any other component on this model year. The representative job there is alternator, battery-drain or body-module diagnosis and replacement: about 3.0 hours of labour plus parts, roughly $540–$1,310 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2023 Jeep Grand Cherokee cost to run per year?
About $6,303 a year in fuel or energy plus the maintenance band — roughly $31,515 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2023 Jeep Grand Cherokee have recalls?
Yes — NHTSA lists 12 recall campaign(s) for the 2023 Jeep Grand Cherokee, 3 of them touching fire, crash or stall risk, the most recent recorded 08/06/2023. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other midsize suvs of about the same age.
What will a 2023 Jeep Grand Cherokee really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Strong evidence — 381 complaints, 12 recalls on record
- 381 NHTSA complaints on record (127.0/yr of exposure) — worse than a typical year of this model (91.5/yr)
- 12 recall campaigns, 3 touching safety-critical systems