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2020 Audi Q7: True Cost, Problems & Verdict

26 NHTSA owner complaints · 5 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Audi Q7
Photo: Wikimedia Commons · open the model page
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Owner complaints: 26 filed with NHTSA

Complaints per year on the road: 4.33

Electrical System10Engine7Unknown Or Other3Power Train3Service Brakes2Forward Collision Avoidance2

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

Dashboard leather is bubbling, separating, and delaminating near the center windshield vents. This is a known manufacturing defect, Audi has issued a warranty extension (bulletin AWA-23-11) for this identical issue on the Q8, e-tron quattro, and R8 models, but not the Q7, despite the dashboard part number (4M8857001S33A) being identical across the Q7 and Q8. This appears to be a widespread issue affecting multiple Au…
the first indication of an issue was oil consumption. It was using more oil than usual around the 70K mile mark. Then it started misfiring, and soon after a knocking noise coming from the engine. There are no check engine light on, after bringing it in for diagnostics, it read that it was a spark plug, once they got into the engine they discovered the cylinder had been stripped from the piston. Yes the diagnostics …
While my vehicle was in for the Audi piston issue, they stated my water pump needed to be replaced and isn’t covered by a recall (yet). My vehicle had less than 42,000 mile on it. I was lead to believe that this problem is coming up more often and they believe a class action lawsuit will come about. I needed to pay over $1,700 out of pocket and was told I was saving so much money because they already had the engine a…

Recalls: 5 campaigns (2 severe)

20202021202220232025
CampaignComponentSummary
21V078000Air Bags: Air Bag/Restraint Control ModuVolkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second …
25V900000Back Over Prevention: Sensing System: CaVolkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models…
22V516000Fuel System, Gasoline:Delivery:Fuel PumpVolkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside t…
20V658000Structure:Body:Roof And PillarsVolkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not abs…
23V212000Forward Collision Avoidance: Sensing SysVolkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software a…

True cost of ownership

EPA combined 18 MPG · estimated annual fuel cost $4,200

Fuel (your region) $4,200
Maintenance band (your region) $0$0
Estimated running cost this year (age 6) $1,742

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$3,407vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2020 Audi Q7?

The most-reported issue in NHTSA complaint data is Electrical System (10 complaints in our indexed sample).

Is the 2020 Audi Q7 a good used car to buy?

Our data verdict is BUY with a reliability score of 77/100, computed from 26 NHTSA complaints and 5 recall campaigns. See the verdict card for the top reasons.

Does the 2020 Audi Q7 have recalls?

Yes — NHTSA lists 5 recall campaign(s) for the 2020 Audi Q7, 2 of them touching fire, crash or stall risk, the most recent recorded 17/02/2021. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2020 Audi Q7 really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

77RELIABILITY / 100
BUY
  • 26 NHTSA complaints on record (4.3/yr of exposure)
  • 5 recall campaigns, 2 touching safety-critical systems

How this score is computed →

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