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2023 Kia Sorento: True Cost, Problems & Verdict

114 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Kia Sorento
Photo: Wikimedia Commons · open the model page
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Owner complaints: 114 filed with NHTSA

Complaints per year on the road: 38.0

Electrical System36Unknown Or Other34Engine28Power Train19Forward Collision Avoidance14Vehicle Speed Control11

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

I believe my car should be in the ac recall for faulty ac motor/wire harness due to my ac is only cooling on passenger side. Blowing hot on driver. I’m afraid it may catch fire as I read this can happen.
While driving, the dashboard lit up with warnings about forward collision, lane departure, lane keeping assistance, breaks, speed etc. that keep cycling through with alarm sounds on the dashboard. I have brought my car to the dealership few times and they reprogram the car but the issue keeps coming back randomly. Seems like a loose connection somewhere. I am afraid of driving when it happens.
All of the ADAS you have listed stop working on my car. I will be driving my car, stop at a red light, drive through, or just driving down the road and it starts throwing sensors. It won’t even show the MPH I’m driving and some times the steering wheel locks up, as does the car itself. I can’t shift gears, move the vehicle, or anything until leaving the vehicle alone for a while and coming back to it. I have proof of…

Recalls: 3 campaigns (1 severe)

20232025
CampaignComponentSummary
23V579000Equipment:Other:LabelsKia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors…
25V649000Electrical System:Wiring:Fuses And CircuKia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor …
23V610000Back Over Prevention: Sensing System: CaKia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting cl…

True cost of ownership

Fuel (your region) $0
Maintenance band (your region) $1,001$2,063
Estimated running cost this year (age 3) $2,063

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$4,283vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2023 Kia Sorento?

The most-reported issue in NHTSA complaint data is Electrical System (36 complaints in our indexed sample).

Is the 2023 Kia Sorento a good used car to buy?

Our data verdict is AVOID with a reliability score of 31/100, computed from 114 NHTSA complaints and 3 recall campaigns. See the verdict card for the top reasons.

Does the 2023 Kia Sorento have recalls?

Yes — NHTSA lists 3 recall campaign(s) for the 2023 Kia Sorento, 1 of them touching fire, crash or stall risk, the most recent recorded 15/08/2023. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2023 Kia Sorento really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

31RELIABILITY / 100
AVOID
  • 114 NHTSA complaints on record (38.0/yr of exposure)
  • 3 recall campaigns, 1 touching safety-critical systems

How this score is computed →

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