2020 Kia Sorento: True Cost, Problems & Verdict
131 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
131 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 21.83
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact called on behalf of his daughter who owns 2020 Kia Sorento. The contact stated that the vehicle was taken to a dealer for a routine oil change when the contact was informed that there was an unknown issue with the vehicle however, the vehicle was not diagnosed or repaired. The vehicle was taken to a different dealer where it was diagnosed that the transmission fluid was leaking and the transmission needed…
Driving on highway at 65, traction control light, airbag light, parking light, bcw warning, all came in at the same time. I was able to pull off to the side and re start engine to clear the lights. As soon as I got up to 40 lights one by one flickered on until up to highway speed and then all flickered and dash dings. Two independent shops ran diagnostics and noted that only battery was dead. Replaced battery and t…
The contact owns a 2020 Kia Sorento. The contact stated that while driving 30 MPH with her daughter and parents in the vehicle, an abnormal squeaking sound was heard emanating from the steering wheel. No warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but t…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 22V703000 | Trailer Hitches | Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (63 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 64/100, computed from 131 NHTSA complaints and 1 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 1 recall campaign(s) for the 2020 Kia Sorento, 0 of them touching fire, crash or stall risk, the most recent recorded 19/09/2022. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.