325 NHTSA owner complaints · 0 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 36.11
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’re built but not recalling.
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the exhaust pipe, and the vehicle failed to properly accelerate. The vehicle eventually failed start and was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. …
System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.
What the community is saying right now.
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Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (85 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 42/100, computed from 325 NHTSA complaints and 0 recall campaigns. See the verdict card for the top reasons.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.