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2020 Jeep Grand Cherokee SRT: True Cost, Problems & Verdict

169 NHTSA owner complaints · 0 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
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Owner complaints: 169 filed with NHTSA

Complaints per year on the road: 28.17

Electrical System44Unknown Or Other39Engine38Power Train30Air Bags14Vehicle Speed Control13

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

I brought my jeep in for a concern about an antifreeze leak on 1/3/25. I had 130,112 miles on my vehicle and was my warranty expired at 125,000 miles. They thought it was a water pump gasket at the time. I took my jeep back on 10/30/2025 and they confirmed a head leak, that wasn't checked last time. This is a safety issue since it has been confimed that other jeeps within same year have the same issue. If I am drivin…
Camshaft and lifter failure at 52,102 miles on Pentastar V6 Motor. This has been a known issue to this motor and no recalls. My vehicle is with the mechnic getting fixed. My vehicle was not drivable after diagnostics at my mechanic. I had potential for enfgine failure due to metal on metal camshaft. I was at risk of serious injury if I did not take my vehile in. There were no check engie lights to alert me of an issu…
Radio camera is feeezing when in reverse and saftey isn’t working … radio randomly shuts off and turns on … won’t allow any functions to work when it’s frozen including camera and backup safety assist

Recalls: 0 campaigns

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True cost of ownership

Fuel (your region) $0
Maintenance band (your region) $1,168$2,362
Estimated running cost this year (age 6) $2,362

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$4,027vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2020 Jeep Grand Cherokee SRT?

The most-reported issue in NHTSA complaint data is Electrical System (44 complaints in our indexed sample).

Is the 2020 Jeep Grand Cherokee SRT a good used car to buy?

Our data verdict is CAUTION with a reliability score of 55/100, computed from 169 NHTSA complaints and 0 recall campaigns. See the verdict card for the top reasons.

What will a 2020 Jeep Grand Cherokee SRT really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

55RELIABILITY / 100
CAUTION
  • 169 NHTSA complaints on record (28.2/yr of exposure)
  • 0 recall campaigns, 0 touching safety-critical systems

How this score is computed →

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