2017 Ford Flex: True Cost, Problems & Verdict
42 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.
Editor's note
Avoid the 2013 Flex, which scores 34 on 578 owner complaints, and the 2019, the final year, which scores 42 on 240 complaints with 134 of them for the rearview camera. Buy a 2015 to 2018, which score 79, 83, 91 and 87 on 105 or fewer complaints each, or a 2011 or 2012 at 81 and 89. Read the full note on the model page. 2017 specifically: a year the record favours — 42 complaints, score 91/100. The caveats in the note apply to other years of this nameplate more than to this one.
Read the guide
Used Ford Taurus and Flex: the years to avoid, including 2017 — written and signed by Adir Trabelsi, 2026-09-16.
Owner complaints: 42 filed with NHTSA
Complaints per year on the road: 4.67
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact owns a 2017 Ford Flex. The contact received notifications of NHTSA Campaign Numbers: 25V829000 (Structure) and 25V695000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the rearview camera displayed a blank image while in reverse(R). …
The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera displayed a distorted image. No warning light was illuminated. The dealer was contacted and confirmed that parts were unavailable. The vehicle was not diagnosed or r…
The contact owns a 2017 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware o…
Recalls: 4 campaigns
| Campaign | Component | Summary |
|---|---|---|
| 20V072000 | Suspension:Rear | Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension. |
| 25V695000 | Back Over Prevention: Sensing System: Camera | Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse. |
| 16V925000 | Engine And Engine Cooling:Engine:Gasoline:Turbo/Supercharger | Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components. |
| 25V732000 | Structure:Body | Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving. |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a full-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 18 MPG · estimated annual fuel cost $3,400
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Unknown Or Other13 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Suspension13 complaints · typical job: Struts, springs and control-arm bushings, one axle (4.0 h labour + parts)$780–$1,580
- Back Over Prevention7 complaints · typical job: Reversing camera or park-sensor replacement (2.0 h labour + parts)$420–$940
- Visibility/Wiper4 complaints · typical job: Wiper motor, linkage or windscreen replacement (2.5 h labour + parts)$490–$1,200
- Structure3 complaints · typical job: Body, subframe or corrosion repair (6.0 h labour + parts)$1,070–$2,920
- Electrical System3 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
Other Ford Flex years
FAQ
What is the most common problem with the 2017 Ford Flex?
The most-reported issue in NHTSA complaint data is Unknown Or Other (13 complaints in our indexed sample).
Is the 2017 Ford Flex a good used car to buy?
Our data verdict is BUY with a reliability score of 91/100, computed from 42 NHTSA complaints and 4 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2017 Ford Flex's most common problem?
13 of the NHTSA complaints filed against the 2017 Ford Flex sit in the Unknown Or Other group — more than any other component on this model year. The representative job there is diagnosis and mixed repair: about 2.0 hours of labour plus parts, roughly $360–$940 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2017 Ford Flex cost to run per year?
About $5,418 a year in fuel or energy plus the maintenance band — roughly $27,092 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2017 Ford Flex have recalls?
Yes — NHTSA lists 4 recall campaign(s) for the 2017 Ford Flex, 0 of them touching fire, crash or stall risk, the most recent recorded 10/02/2020. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other fullsize suvs of about the same age.
What will a 2017 Ford Flex really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Thin evidence — 42 complaints, 4 recalls on record
- 42 NHTSA complaints on record (4.7/yr of exposure) — better than a typical year of this model (9.6/yr)
- 4 recall campaigns, 0 touching safety-critical systems
- Thin complaint record — this score is held close to the model's own average rather than read as evidence of quality