31 NHTSA owner complaints · 0 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 3.1
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact owns a 2016 Cadillac ATS. The contact stated that the message "Service Air Bag" was displayed, and the passenger's side seat belt warning light was illuminated. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
When driving at around 40-50mph you can feel that the car has a shudder vibration. Took the car into Cadillac where they are informing me that it is the torque converter that needs replacement. No warning lights. If not fixed can lead to transmission failure.
Transmission drags. When stopping the car jerks bad and sometimes proceeds to accelerate. When at a stop auto start has a hard jerk I reported this problem to Cadillac dealership when I first got the car. They claim they couldn't find an issue. The touch pad goes out frequently.
What the community is saying right now.
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EPA combined 19 MPG · estimated annual fuel cost $4,000
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Power Train (9 complaints in our indexed sample).
Our data verdict is BUY with a reliability score of 95/100, computed from 31 NHTSA complaints and 0 recall campaigns. See the verdict card for the top reasons.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.