EN
ENPTESFRDEHE

2017 Ram Promaster City: True Cost, Problems & Verdict

76 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Ram Promaster City
Photo: Wikimedia Commons · open the model page
advertisement

Owner complaints: 76 filed with NHTSA

Complaints per year on the road: 8.44

Engine27Electrical System24Power Train14Unknown Or Other8Exterior Lighting8Visibility/Wiper5

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

Odometer Fraud. The contact purchased a 2017 Ram Promaster 1500. The vehicle was purchased on February 16, 2024. The contact stated that at the time of purchase, the mileage was 84,000. The vehicle was taken to Valvoline, where the odometer was reported in 2018 February 2023 at 346,000. The contact purchased a Carfax report, which indicated that the mileage was 346,544 in January 2023. In addition, the dealer was mad…
Vehicle is failing oil consumption test at 97,571 miles. They are saying it’s burning excessive oil due to failed piston which ran had an open recall for . I’d like my vehicle to be considered for oil consumption test and possible motor replacement.
The contact owns a 2017 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact…

Recalls: 3 campaigns (1 severe)

20162017
CampaignComponentSummary
17V824000EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' …
17V601000Equipment:Other:LabelsChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire pl…
16V953000Air Bags:Side/WindowChrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side c…

True cost of ownership

EPA combined 24 MPG · estimated annual fuel cost $2,550

Fuel (your region) $2,550
Maintenance band (your region) $0$0
Estimated running cost this year (age 9) $2,404

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$3,514vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2017 Ram Promaster City?

The most-reported issue in NHTSA complaint data is Engine (27 complaints in our indexed sample).

Is the 2017 Ram Promaster City a good used car to buy?

Our data verdict is BUY with a reliability score of 78/100, computed from 76 NHTSA complaints and 3 recall campaigns. See the verdict card for the top reasons.

Does the 2017 Ram Promaster City have recalls?

Yes — NHTSA lists 3 recall campaign(s) for the 2017 Ram Promaster City, 1 of them touching fire, crash or stall risk, the most recent recorded 21/12/2017. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2017 Ram Promaster City really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

78RELIABILITY / 100
BUY
  • 76 NHTSA complaints on record (8.4/yr of exposure)
  • 3 recall campaigns, 1 touching safety-critical systems

How this score is computed →

advertisement