2021 Ram Promaster City: True Cost, Problems & Verdict
5 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
5 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 1.0
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturin…
Cracked cylinder head requiring full engine replacement at ~80,000 miles. Out of warranty. This is one of two vehicles, purchased at the same time from same dealer in 6/2021 with the same engine failure at ~80,000. Second vehicle is [XXX] . It is likely that these two vehicles came off the assembly line fairly close to each other, during covid and all the issues that that brought to supply chains and manufacturin…
Engine oil leak at the oil filter. The oil filter monting surface has a defect (not flat) allowing oil to push out. It is currently available for inspection, but it is scheduled to been seen by the dealer to be replaced under warranty. Safety - issue was noticed before enough damage was done to be unsafe. The leak was substantial, so I imagine it would lead to a safety issue due to abrupt engine failure. Oil filter…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 21V147000 | Service Brakes, Hydraulic:Antilock/Tract | Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have interna… |
| 21V699000 | Seat Belts | Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors … |
| 21V728000 | Exterior Lighting:Turn Signal | Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rat… |
EPA combined 24 MPG · estimated annual fuel cost $2,550
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (3 complaints in our indexed sample).
Our data verdict is BUY with a reliability score of 85/100, computed from 5 NHTSA complaints and 3 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 3 recall campaign(s) for the 2021 Ram Promaster City, 2 of them touching fire, crash or stall risk, the most recent recorded 09/03/2021. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.