2016 Ram Promaster City: True Cost, Problems & Verdict
56 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
56 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 5.6
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
I purchase this car used from a dealer. the transmission failed at 87564 miles. i had the a new transmission installed. The gear box or shifter failed at 91231 miles. I had that repaired. The timing chain started to fail at 100432 miles. this issue would cause the car to stall randomly. This I feel is a safety issue. The car is not being driven for the cost of repair is out of my budget.
The backup camera on our Ram is currently inverted. I am not sure if it is available for inspection. It makes it hard to see what is behind us when backing up. We received a notice about a recall concerning this issue but I do not see it mentioned on your website when looking up the vehicle. No warnings prior to it messing up. This has been a problem since we received the vehicle.
The contact owns a 2016 Ram ProMaster. The contact stated that while driving approximately 70 MPH, the vehicle suddenly shut off. The vehicle was unable to be restarted and was later towed to the local mechanic. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 170,000.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 17V824000 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' … |
| 17V601000 | Equipment:Other:Labels | Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire pl… |
| 16E039000 | Electrical System:Software | Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold f… |
| 16V253000 | Electrical System:Software | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and… |
EPA combined 24 MPG · estimated annual fuel cost $2,550
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (19 complaints in our indexed sample).
Our data verdict is BUY with a reliability score of 76/100, computed from 56 NHTSA complaints and 4 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 4 recall campaign(s) for the 2016 Ram Promaster City, 2 of them touching fire, crash or stall risk, the most recent recorded 21/12/2017. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.