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2015 Ram Promaster City: True Cost, Problems & Verdict

87 NHTSA owner complaints · 4 recalls · data-computed verdict. No opinions — public data only.

Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
Ram Promaster City
Photo: Wikimedia Commons · open the model page
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Owner complaints: 87 filed with NHTSA

Complaints per year on the road: 7.91

Electrical System27Power Train27Engine26Service Brakes10Unknown Or Other5Fuel/Propulsion System4

What owners say

Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.

While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car wouldn't start. After cooling down I could start and drive but the same issue would happen intermittently. I took it to …
The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that fluid was leaking fro…
Driving 55mph on highway when, the vehicle began to shudder abnormally, resulting in pulling over to the shoulder of the interstate. Took vehicle to mechanic and learned oil coolant housing was leaking. This is a known design flaw by the manufacturer which can lead to engine damage and/or sudden stops of performance while driving.

Recalls: 4 campaigns (2 severe)

20162017
CampaignComponentSummary
17V824000EquipmentChrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' …
17V601000Equipment:Other:LabelsChrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire pl…
16E039000Electrical System:SoftwareChrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold f…
16V253000Electrical System:SoftwareChrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and…

True cost of ownership

EPA combined 24 MPG · estimated annual fuel cost $2,550

Fuel (your region) $2,550
Maintenance band (your region) $0$210
Estimated running cost this year (age 11) $2,760

Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.

02468101214$3,500vehicle age (years)
fuel/energy + maintenance band (annual, USD, estimate)

Run your own numbers in the true-cost calculator →

FAQ

What is the most common problem with the 2015 Ram Promaster City?

The most-reported issue in NHTSA complaint data is Electrical System (27 complaints in our indexed sample).

Is the 2015 Ram Promaster City a good used car to buy?

Our data verdict is BUY with a reliability score of 73/100, computed from 87 NHTSA complaints and 4 recall campaigns. See the verdict card for the top reasons.

Does the 2015 Ram Promaster City have recalls?

Yes — NHTSA lists 4 recall campaign(s) for the 2015 Ram Promaster City, 2 of them touching fire, crash or stall risk, the most recent recorded 21/12/2017. Check this car's VIN at nhtsa.gov/recalls before you buy.

What will a 2015 Ram Promaster City really cost YOU per year?

Fuel, maintenance band and depreciation — computed from public data in 10 seconds.

Open the true-cost calculator

Data sources

Complaints & recalls: NHTSA · Fuel economy: EPA fueleconomy.gov · Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements. Last updated: 2026-08-20.

73RELIABILITY / 100
BUY
  • 87 NHTSA complaints on record (7.9/yr of exposure)
  • 4 recall campaigns, 2 touching safety-critical systems

How this score is computed →

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