121 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 13.44
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
My passenger side, dashboard bowls up in the heat and doesn’t seat properly. My fear for safety is that if I’m in an accident that airbag will not come out due to the dash bubbling because of the defect.. It seems to be an only problem with the platinum editions of the Cadillac XT5’s. There’s no warning lamps and it has not been inspected.
I had P0128 Code with a warning message " Steering assist is reduced, drive with care". My local mechanic told I need a new thermostat. I have replaced my thermostat and it cost me 700 dollars out of pocket.
I had to replace the thermostat which is a well known, documented defect/issue for this vehicle/Cadillac. I would like reimbursement from Cadillac.
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 16V802000 | Service Brakes, Hydraulic:Foundation Com | General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC… |
EPA combined 22 MPG · estimated annual fuel cost $2,800
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Unknown Or Other (26 complaints in our indexed sample).
Our data verdict is BUY with a reliability score of 72/100, computed from 121 NHTSA complaints and 1 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 1 recall campaign(s) for the 2017 Cadillac XT5, 1 of them touching fire, crash or stall risk, the most recent recorded 04/11/2016. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.