Honda Passport vs Toyota Highlander Hybrid: which is more reliable?
The Toyota Highlander Hybrid is ahead of the Honda Passport on the federal record, 74/100 against 66/100 — a real but narrow gap that a bad model year on either side closes.
The record, side by side

Honda Passport
- 7 model years scored
- 653 owner complaints on record
- about 22 complaints per year on the road
- 37 recall campaigns, 17 safety-critical
- best year 2024 (88/100) · worst 2019 (30/100)
Toyota Highlander Hybrid
- 9 model years scored
- 540 owner complaints on record
- about 7 complaints per year on the road
- 12 recall campaigns, 3 safety-critical
- best year 2018 (94/100) · worst 2017 (47/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Passport against Highlander Hybrid
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Honda Passport
- Electrical System — 168 complaints
- Forward Collision Avoidance — 166 complaints
- Engine — 121 complaints
Toyota Highlander Hybrid
- Unknown Or Other — 112 complaints
- Electrical System — 109 complaints
- Service Brakes — 71 complaints
They do not fail the same way: the Passport's complaints concentrate in Electrical System, the Highlander Hybrid's in Unknown Or Other. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Honda Passport — avoid: 2019.
Toyota Highlander Hybrid — avoid: 2017.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Honda Passport prices at about $40,800 and a Toyota Highlander Hybrid at about $31,700 — the Toyota Highlander Hybrid is roughly $9,100 less, and they return 21.0 against 36.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Honda Passport or the Toyota Highlander Hybrid more reliable?
On the NHTSA record the Toyota Highlander Hybrid scores 74/100 against the Honda Passport's 66/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.
Which Honda Passport and Toyota Highlander Hybrid years should I avoid?
Honda Passport: 2019. Toyota Highlander Hybrid: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Honda Passport and the Toyota Highlander Hybrid?
The largest complaint group on the Honda Passport is Electrical System (168 complaints); on the Toyota Highlander Hybrid it is Unknown Or Other (112).
Is the Honda Passport or the Toyota Highlander Hybrid cheaper to own?
A recent used Honda Passport prices at about $40,800 and a Toyota Highlander Hybrid at about $31,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.