Honda Passport vs Ram Promaster City: which is more reliable?

The Ram Promaster City is ahead of the Honda Passport on the federal record, 73/100 against 66/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Honda Passport
Honda Passport · Wikimedia Commons

Honda Passport

66/100 mean
  • 7 model years scored
  • 653 owner complaints on record
  • about 22 complaints per year on the road
  • 37 recall campaigns, 17 safety-critical
  • best year 2024 (88/100) · worst 2019 (30/100)
Ram Promaster City
Ram Promaster City · Wikimedia Commons

Ram Promaster City

73/100 mean
  • 8 model years scored
  • 234 owner complaints on record
  • about 3 complaints per year on the road
  • 19 recall campaigns, 9 safety-critical
  • best year 2022 (93/100) · worst 2016 (44/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Passport against Promaster City

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearPassportPromaster City Gap
202568 CAUTION——
202488 BUY——
202378 BUY——
202281 BUY93 BUY-12
202153 CAUTION84 BUY-31
202067 CAUTION89 BUY-22
201930 AVOID91 BUY-61
2018—90 BUY—
2017—47 AVOID—
2016—44 AVOID—
2015—44 AVOID—

What owners actually complain about

Honda Passport

  • Electrical System — 168 complaints
  • Forward Collision Avoidance — 166 complaints
  • Engine — 121 complaints

Ram Promaster City

  • Engine — 78 complaints
  • Electrical System — 69 complaints
  • Power Train — 57 complaints

They do not fail the same way: the Passport's complaints concentrate in Electrical System, the Promaster City's in Engine. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Honda Passport — avoid: 2019.

Ram Promaster City — avoid: 2015, 2016, 2017.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Honda Passport prices at about $40,800 and a Ram Promaster City at about $34,200 — the Ram Promaster City is roughly $6,600 less, and they return 21.0 against 24.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Honda Passport or the Ram Promaster City more reliable?

On the NHTSA record the Ram Promaster City scores 73/100 against the Honda Passport's 66/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Honda Passport and Ram Promaster City years should I avoid?

Honda Passport: 2019. Ram Promaster City: 2015, 2016, 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Honda Passport and the Ram Promaster City?

The largest complaint group on the Honda Passport is Electrical System (168 complaints); on the Ram Promaster City it is Engine (78).

Is the Honda Passport or the Ram Promaster City cheaper to own?

A recent used Honda Passport prices at about $40,800 and a Ram Promaster City at about $34,200, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads