186 NHTSA owner complaints · 5 recalls · data-computed verdict. No opinions — public data only.

Complaints per year on the road: 12.4
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Odometer Fraud. The contact purchased a 2011 Toyota Highlander. It was discovered that there was a mileage discrepancy. The vehicle was a private sale but contacted by a dealer. At the time of purchase, the vehicle mileage was 122,000, and at the time of registration, it was discovered that the mileage was 303,000.
the intake VVT-i gear on 2AR-FE equipped Rav-4s and other Toyota models Has failed after 113k miles. The vehicle is at risk of causing self inflicted damage due to this common issue many toyota owners are facing 2008-2013 highlanders. The part has not been inspected but was diagnosed by a mechanic based on their past experience with these vehicles and sound. No warnings or dash lights just a terrible metallic rat…
Clicking in steering column light comes on dash for power steering then hard to make turn then well go back off then able to make turns with ease again
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 16V396000 | Seats:Front Assembly:Seat Heater/Cooler | Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundr… |
| 13V123000 | Equipment:Other:Labels | Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Cor… |
| 13V014000 | Air Bags:Frontal:Sensor/Control Module-I | Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model ye… |
| 14V743000 | Seats:Front Assembly:Seat Heater/Cooler | Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 200… |
| 15V689000 | Visibility:Power Window Devices And Cont | Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Hig… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Steering (34 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 69/100, computed from 186 NHTSA complaints and 5 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 5 recall campaign(s) for the 2011 Toyota Highlander, 1 of them touching fire, crash or stall risk, the most recent recorded 02/06/2016. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.