39 NHTSA owner complaints · 2 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 39.0
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the vehicle lost automotive power and failed to exceed 30 MPH. The contact pulled over to the side of the road to avoid other vehicles. No warning lights were illuminated. The vehicle was towed to a dealer to be diagnosed; however, the cause of the failure was not yet determined. The vehicle was not repaired. The manufact…
The contact owns a 2025 Kia Sorento Hybrid. The contact stated that while driving at approximately 55 MPH, the vehicle suddenly decelerated and failed to exceed 35 MPH before stalling and losing power. Emergency services were contacted and assisted with pushing the vehicle to the side of the road. The vehicle was towed to a dealer, who held the vehicle for two days but had not diagnosed the failure. The vehicle was n…
Wireless cell phone charging pad causes phone to overheat. I have tried other vehicles (Ford Explorer) and this had no detrimental effect on cell phone. As well as heating the cell phone (Apple iPhone 16) it also doesn’t charge the phone. I have also tried other cell phones (Apple iPhone 16 and 14) and same issues were presented. The safety issue is the inability to charge the cell phone reliably as well as the very …
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 25V006000 | Electrical System:Body Control Module:So | Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software e… |
| 26V046000 | Electrical System: Instrument Cluster/Pa | Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sp… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Engine (20 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 28/100, computed from 39 NHTSA complaints and 2 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 2 recall campaign(s) for the 2025 Kia Sorento Hybrid, 2 of them touching fire, crash or stall risk, the most recent recorded 13/01/2025. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.