2023 Jeep Grand Cherokee L: True Cost, Problems & Verdict
85 NHTSA owner complaints · 5 recalls · data-computed verdict. No opinions — public data only.
Owner complaints: 85 filed with NHTSA
Complaints per year on the road: 28.33
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
This is in regards to my 2023 Jeep Grand Cherokee L, the rear coil spring has detached from its position while the vehicle was in park. I had spoken to Mopar representative for concern of what i have read on their recall, the rep. had told me that my vehicle was already checked and completed on July of 2023. So i asked her why did the spring coil detached while in park if the issue was completed. same as other owners…
The contact owns a 2023 Jeep Grand Cherokee L. The contact stated that while driving 20 MPH, the headlight high beams failed to automatically activate as designed. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the automatic high/low beam activation system was inoperable. However, the vehicle was not repaired because the dealer was unable to repair the vehicle. The c…
Rear passenger side coil spring fell out. Vehicle was previously inspected and deemed not affected by the known coil spring recall by a CDJR service department. More recently deemed not included in the investigation looking into later ongoing issues. Currently the vehicle is in the possession of this service department awaiting parts and the Dealership is correcting or repairing via an extended warranty, also I will …
Recalls: 5 campaigns (2 severe)
| Campaign | Component | Summary |
|---|---|---|
| 25V472000 | Seats:Mid/Rear Assembly:Head Restraint | Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. |
| 26V328000 | Air Bags: Air Bag/Restraint Control Module:Software | Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. |
| 25V430000 | Visibility:Defroster/Defogger/Hvac System:Fan/Motor | Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. |
| 24V897000 | Air Bags:Side/Window | Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. |
| 26V051000 | Suspension:Rear:Springs:Coil Springs | Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving. |
What it costs to buy — and what owning it really takes
Class-level estimates, priced as a mid-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 21 MPG · estimated annual fuel cost $2,950
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Suspension32 complaints · typical job: Struts, springs and control-arm bushings, one axle (4.0 h labour + parts)$780–$1,580
- Electrical System23 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Forward Collision Avoidance11 complaints · typical job: Radar or camera module replacement and calibration (3.0 h labour + parts)$780–$2,160
- Unknown Or Other7 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Service Brakes6 complaints · typical job: Pads, rotors and caliper service, both axles (3.0 h labour + parts)$580–$1,140
- Engine6 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
Other Jeep Grand Cherokee L years
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FAQ
What is the most common problem with the 2023 Jeep Grand Cherokee L?
The most-reported issue in NHTSA complaint data is Suspension (32 complaints in our indexed sample).
Is the 2023 Jeep Grand Cherokee L a good used car to buy?
Our data verdict is BUY with a reliability score of 75/100, computed from 85 NHTSA complaints and 5 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2023 Jeep Grand Cherokee L's most common problem?
32 of the NHTSA complaints filed against the 2023 Jeep Grand Cherokee L sit in the Suspension group — more than any other component on this model year. The representative job there is struts, springs and control-arm bushings, one axle: about 4.0 hours of labour plus parts, roughly $780–$1,580 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2023 Jeep Grand Cherokee L cost to run per year?
About $4,578 a year in fuel or energy plus the maintenance band — roughly $22,890 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Does the 2023 Jeep Grand Cherokee L have recalls?
Yes — NHTSA lists 5 recall campaign(s) for the 2023 Jeep Grand Cherokee L, 2 of them touching fire, crash or stall risk, the most recent recorded 17/07/2025. Check this car's VIN at nhtsa.gov/recalls before you buy.
Compare with
Other midsize suvs of about the same age.
What will a 2023 Jeep Grand Cherokee L really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Moderate evidence — 85 complaints, 5 recalls on record
- 85 NHTSA complaints on record (28.3/yr of exposure) — in line with a typical year of this model (28.3/yr)
- 5 recall campaigns, 2 touching safety-critical systems