2021 Dodge Durango SRT: True Cost, Problems & Verdict
199 NHTSA owner complaints · 0 recalls · data-computed verdict. No opinions — public data only.
Owner complaints: 199 filed with NHTSA
Complaints per year on the road: 39.8
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The vehicle’s manufacturer-installed infotainment system repeatedly displays an intrusive error message while the vehicle is being operated. The message obstructs the navigation display and requires the driver to manually interact with the touchscreen to dismiss it. This creates visual and manual driver distraction. The manufacturer/dealer has been notified at Carvana Chrysler Dodge Jeep RAM of Sacramento.
Drivers side running light went out at 65k miles. Hundreds of complaints on same issue online. Not covered after bumper to bumper
My vehicle is 5 years old with 54,000 miles on its and my driver's side headlight has failed. The headlamps are LED and in order to repair them, the entire housing needs a replacement, not just a bulb. My headlights need to be operational in order to drive safely at night. I have an appointment with the dealership to confirm the issue. There were not any warnings or failure symptoms.
Recalls: 0 campaigns
| Campaign | Component | Summary |
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What it costs to buy — and what owning it really takes
Class-level estimates, priced as a full-size SUV of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 15 MPG · estimated annual fuel cost $5,050
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Exterior Lighting90 complaints · typical job: Headlamp assembly or lighting-module replacement (1.5 h labour + parts)$360–$1,380
- Electrical System40 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Unknown Or Other24 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Engine22 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Structure14 complaints · typical job: Body, subframe or corrosion repair (6.0 h labour + parts)$1,070–$2,920
- Fuel/Propulsion System10 complaints · typical job: Fuel pump or injector replacement (3.5 h labour + parts)$680–$1,620
Other Dodge Durango SRT years
Dodge Durango SRT years to avoid, and the best years to buy →
FAQ
What is the most common problem with the 2021 Dodge Durango SRT?
The most-reported issue in NHTSA complaint data is Exterior Lighting (90 complaints in our indexed sample).
Is the 2021 Dodge Durango SRT a good used car to buy?
Our data verdict is CAUTION with a reliability score of 51/100, computed from 199 NHTSA complaints and 0 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2021 Dodge Durango SRT's most common problem?
90 of the NHTSA complaints filed against the 2021 Dodge Durango SRT sit in the Exterior Lighting group — more than any other component on this model year. The representative job there is headlamp assembly or lighting-module replacement: about 1.5 hours of labour plus parts, roughly $360–$1,380 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2021 Dodge Durango SRT cost to run per year?
About $7,175 a year in fuel or energy plus the maintenance band — roughly $35,878 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Compare with
Other fullsize suvs of about the same age.
What will a 2021 Dodge Durango SRT really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Strong evidence — 199 complaints, 0 recalls on record
- 199 NHTSA complaints on record (39.8/yr of exposure) — worse than a typical year of this model (16.6/yr)
- 0 recall campaigns, 0 touching safety-critical systems