2017 Chevrolet Impala: True Cost, Problems & Verdict
116 NHTSA owner complaints · 0 recalls · data-computed verdict. No opinions — public data only.
Editor's note
The Chevrolet Impala has one year to avoid, 2016, which carries 897 complaints, a score of 47 and no recall campaigns at all; the next highest count is 505 on the 2011 car. The years to buy are 2017 to 2020, which score 92, 91, 92 and 96 on 116, 59, 28 and 15 complaints, and the 2012 and 2013 cars, at 78 each. Read the full note on the model page. 2017 specifically: a year the record favours — 116 complaints, score 92/100. The caveats in the note apply to other years of this nameplate more than to this one.
Read the guide
Used Chevrolet Impala and Buick LaCrosse: the years to avoid, including 2017 — written and signed by Adir Trabelsi, 2026-09-16.
Owner complaints: 116 filed with NHTSA
Complaints per year on the road: 12.89
What owners say
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve this issue.
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test …
Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.
Recalls: 0 campaigns
| Campaign | Component | Summary |
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What it costs to buy — and what owning it really takes
Class-level estimates, priced as a full-size car of its model year, re-priced to your country. Not a quote, not a valuation of one specific car — condition, mileage and options move it. How these are computed.
What it costs to run
EPA combined 25 MPG · estimated annual fuel cost $2,450
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
What this car's problems cost to fix
Ranked by the components owners of this exact model year actually complain about. Each figure is flat-rate labour hours x the local shop rate plus a parts band — an estimate of what this kind of failure costs, not a quote, and not a prediction that this car will need it. Formula.
- Unknown Or Other31 complaints · typical job: Diagnosis and mixed repair (2.0 h labour + parts)$360–$940
- Engine21 complaints · typical job: Cooling-system or timing-drive repair (6.0 h labour + parts)$1,040–$2,220
- Air Bags17 complaints · typical job: Airbag module, clockspring or sensor replacement (2.5 h labour + parts)$600–$1,700
- Electrical System15 complaints · typical job: Alternator, battery-drain or body-module diagnosis and replacement (3.0 h labour + parts)$540–$1,310
- Power Train12 complaints · typical job: Transmission service or clutch-pack repair (7.0 h labour + parts)$1,290–$4,040
- Steering10 complaints · typical job: Electric power-steering rack or column motor replacement (5.0 h labour + parts)$1,020–$2,500
Other Chevrolet Impala years
Chevrolet Impala years to avoid, and the best years to buy →
FAQ
What is the most common problem with the 2017 Chevrolet Impala?
The most-reported issue in NHTSA complaint data is Unknown Or Other (31 complaints in our indexed sample).
Is the 2017 Chevrolet Impala a good used car to buy?
Our data verdict is BUY with a reliability score of 92/100, computed from 116 NHTSA complaints and 0 recall campaigns. See the verdict card for the top reasons.
How much does it cost to fix the 2017 Chevrolet Impala's most common problem?
31 of the NHTSA complaints filed against the 2017 Chevrolet Impala sit in the Unknown Or Other group — more than any other component on this model year. The representative job there is diagnosis and mixed repair: about 2.0 hours of labour plus parts, roughly $360–$940 at a US independent shop and re-priced to your country at the top of the page. It is an estimate of what this class of failure costs, not a quote for this car.
What does a 2017 Chevrolet Impala cost to run per year?
About $4,624 a year in fuel or energy plus the maintenance band — roughly $23,122 over five years, before purchase price, insurance and depreciation. Figures come from available EPA fuel-economy data and industry maintenance averages, and are re-priced to your country.
Compare with
Other fullsizes of about the same age.
What will a 2017 Chevrolet Impala really cost YOU per year?
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorData sources
Complaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-10-04.
Moderate evidence — 116 complaints, 0 recalls on record
- 116 NHTSA complaints on record (12.9/yr of exposure) — better than a typical year of this model (18.4/yr)
- 0 recall campaigns, 0 touching safety-critical systems