2017 Mazda CX-5: True Cost, Problems & Verdict
148 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
148 NHTSA owner complaints · 1 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 16.44
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. There are no warnings. Mazda is unwilling to assess without pay.
There is a consistent issue with the “ghost touch“ and the electrical system so when you’re going down the road, the musical will change. The music will blast up or down randomly it’ll get stuck and it’s very distracting. It will hang up on people while you’re having a conversation through the car phone. This was a recall for Mazda 2014 through 2016 and they need to extend it because it was still happening with my 20…
Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " I jumped so badly I actually could have crashed if I hadn't been at a lig…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 17V744000 | Trailer Hitches | Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. Th… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Electrical System (44 complaints in our indexed sample).
Our data verdict is BUY with a reliability score of 72/100, computed from 148 NHTSA complaints and 1 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 1 recall campaign(s) for the 2017 Mazda CX-5, 0 of them touching fire, crash or stall risk, the most recent recorded 21/11/2017. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.