2017 Jeep Cherokee: True Cost, Problems & Verdict
1,327 NHTSA owner complaints · 6 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
1,327 NHTSA owner complaints · 6 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 147.44
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
The vehicle unprompted shifted into 4wd and lost all propulsion. Revved high, but didn’t move. There is a recall that outlines the exact issues I experienced, but my VIN is not covered for a free fix. The recall is NHTSA Recall Campain 25V-011 (jeep campaing 01C) I have a child and the fact that my car broke down with her in it is terrifying. I purchased 4 new tires because I was told it was the tread on the tires w…
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. Additionally, the “Service 4-WD” warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the PTU was failing. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired. The contact was i…
I dropped off my Jeep at Chris Crain Jeep Hot Springs AR on 7/15/26 due to a recall. At the time I dropped the vehicle off, the 4 wheel drive system was working properly and I had no warning lights on the dash. I always kept the 4 wheel drive in AUTO mode. They called on 7/16/2026 and said they completed the PTU update. I took possession of the Jeep but before I left Cris Crain parking lot I started getting a SERVICE…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 16V799000 | Air Bags:Knee Bolster | Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Cherokee vehicles manufactured October 13, 2016, to October 17, 2016. Impro… |
| 20V343000 | Power Train:Driveline:Differential Unit | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative m… |
| 18V332000 | Electrical System:Wiring | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000l… |
| 23V302000 | Power Train:Automatic Transmission | Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengag… |
| 25V011000 | Power Train | Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengag… |
| 17V543000 | Equipment:Other:Labels | Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certif… |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Power Train (643 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 23/100, computed from 1,327 NHTSA complaints and 6 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 6 recall campaign(s) for the 2017 Jeep Cherokee, 2 of them touching fire, crash or stall risk, the most recent recorded 02/11/2016. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.