2016 Jeep Cherokee: True Cost, Problems & Verdict
1,403 NHTSA owner complaints · 9 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
1,403 NHTSA owner complaints · 9 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 140.3
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
Took a hard Impact to the rear driver side tire and rear driver door corner small dent(near rear tire), and was spun 180° causing being propelled into a light pole on the passenger front and side. No airbags deployed in the entire vehicle. Multiple people in the vehicle in the vehicle sustained concussions, one also hit their head off the side window which resulted in a large bump forming, and also sustained a fractu…
The vehicle show code B0020-13. This is a fault in the wiring system for the airbags. Caused by Jeep engineering being bad. This has nothing to do with how is driven or used and is a massive safety issue and shuts the entire airbag system down. It requires fix 10-001-20. This issue is so common they have issued a bulletin. The fix is $1100. The fact that this isn't covered by Chrysler is an abomination to safet…
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally with the message "Service 4WD" displayed. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the PTU had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure and informed the contact tha…
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 15V826000 | Electrical System:Wiring: Rear Compartme | Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015… |
| 16V590000 | Seats | Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The… |
| 16V287000 | Power Train:Axle Assembly:Axle Shaft | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 201… |
| 16V284000 | Power Train:Axle Assembly:Axle Shaft | Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. … |
| 23V338000 | Electrical System:Wiring: Rear Compartme | Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the pow… |
| 20V343000 | Power Train:Driveline:Differential Unit | Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative m… |
| 18V332000 | Electrical System:Wiring | Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000l… |
| 17V824000 | Equipment | Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' … |
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Power Train (628 complaints in our indexed sample).
Our data verdict is AVOID with a reliability score of 15/100, computed from 1,403 NHTSA complaints and 9 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 9 recall campaign(s) for the 2016 Jeep Cherokee, 3 of them touching fire, crash or stall risk, the most recent recorded 09/12/2015. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.