Volkswagen Tiguan vs Mitsubishi Outlander: which is more reliable?

The Volkswagen Tiguan is ahead of the Mitsubishi Outlander on the federal record, 74/100 against 68/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Volkswagen Tiguan
Volkswagen Tiguan · Wikimedia Commons

Volkswagen Tiguan

74/100 mean
  • 15 model years scored
  • 1,977 owner complaints on record
  • about 25 complaints per year on the road
  • 58 recall campaigns, 24 safety-critical
  • best year 2016 (89/100) · worst 2022 (40/100)
Mitsubishi Outlander
Mitsubishi Outlander · Wikimedia Commons

Mitsubishi Outlander

68/100 mean
  • 14 model years scored
  • 1,105 owner complaints on record
  • about 14 complaints per year on the road
  • 67 recall campaigns, 23 safety-critical
  • best year 2012 (88/100) · worst 2022 (34/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Tiguan against Outlander

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearTiguanOutlander Gap
202556 CAUTION76 BUY-20
202472 BUY74 BUY-2
202383 BUY62 CAUTION+21
202240 AVOID34 AVOID+6
202173 BUY——
202078 BUY85 BUY-7
201972 BUY83 BUY-11
201848 AVOID76 BUY-28
201786 BUY77 BUY+9
201689 BUY34 AVOID+55
201587 BUY38 AVOID+49
201487 BUY87 BUY+0
201386 BUY84 BUY+2
201286 BUY88 BUY-2
201184 BUY79 BUY+5

What owners actually complain about

Volkswagen Tiguan

  • Engine — 548 complaints
  • Electrical System — 457 complaints
  • Unknown Or Other — 364 complaints

Mitsubishi Outlander

  • Power Train — 256 complaints
  • Electrical System — 156 complaints
  • Engine — 145 complaints

They do not fail the same way: the Tiguan's complaints concentrate in Engine, the Outlander's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Volkswagen Tiguan — avoid: 2018, 2022.

Mitsubishi Outlander — avoid: 2015, 2016, 2022.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Volkswagen Tiguan prices at about $30,400 and a Mitsubishi Outlander at about $40,800 — the Volkswagen Tiguan is roughly $10,400 less, and they return 28.0 against 27.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Volkswagen Tiguan or the Mitsubishi Outlander more reliable?

On the NHTSA record the Volkswagen Tiguan scores 74/100 against the Mitsubishi Outlander's 68/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Volkswagen Tiguan and Mitsubishi Outlander years should I avoid?

Volkswagen Tiguan: 2018, 2022. Mitsubishi Outlander: 2015, 2016, 2022. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Volkswagen Tiguan and the Mitsubishi Outlander?

The largest complaint group on the Volkswagen Tiguan is Engine (548 complaints); on the Mitsubishi Outlander it is Power Train (256).

Is the Volkswagen Tiguan or the Mitsubishi Outlander cheaper to own?

A recent used Volkswagen Tiguan prices at about $30,400 and a Mitsubishi Outlander at about $40,800, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads