Volkswagen Tiguan vs Hyundai Santa Fe Sport: which is more reliable?

The Volkswagen Tiguan is ahead of the Hyundai Santa Fe Sport on the federal record, 74/100 against 68/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Volkswagen Tiguan
Volkswagen Tiguan · Wikimedia Commons

Volkswagen Tiguan

74/100 mean
  • 15 model years scored
  • 1,977 owner complaints on record
  • about 25 complaints per year on the road
  • 58 recall campaigns, 24 safety-critical
  • best year 2016 (89/100) · worst 2022 (40/100)

Hyundai Santa Fe Sport

68/100 mean
  • 6 model years scored
  • 1,266 owner complaints on record
  • about 22 complaints per year on the road
  • 22 recall campaigns, 12 safety-critical
  • best year 2016 (93/100) · worst 2018 (37/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Tiguan against Santa Fe Sport

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearTiguanSanta Fe Sport Gap
202556 CAUTION——
202472 BUY——
202383 BUY——
202240 AVOID——
202173 BUY——
202078 BUY——
201972 BUY——
201848 AVOID37 AVOID+11
201786 BUY41 AVOID+45
201689 BUY93 BUY-4
201587 BUY87 BUY+0
201487 BUY78 BUY+9
201386 BUY72 BUY+14
201286 BUY——
201184 BUY——

What owners actually complain about

Volkswagen Tiguan

  • Engine — 548 complaints
  • Electrical System — 457 complaints
  • Unknown Or Other — 364 complaints

Hyundai Santa Fe Sport

  • Engine — 720 complaints
  • Service Brakes — 225 complaints
  • Hydraulic — 154 complaints

Both nameplates have Engine as their largest complaint group, so the choice between them is about how often, not about what.

Years to avoid on each

Volkswagen Tiguan — avoid: 2018, 2022.

Hyundai Santa Fe Sport — avoid: 2017, 2018.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Volkswagen Tiguan prices at about $30,400 and a Hyundai Santa Fe Sport at about $22,100 — the Hyundai Santa Fe Sport is roughly $8,300 less, and they return 28.0 against 22.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Volkswagen Tiguan or the Hyundai Santa Fe Sport more reliable?

On the NHTSA record the Volkswagen Tiguan scores 74/100 against the Hyundai Santa Fe Sport's 68/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Volkswagen Tiguan and Hyundai Santa Fe Sport years should I avoid?

Volkswagen Tiguan: 2018, 2022. Hyundai Santa Fe Sport: 2017, 2018. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Volkswagen Tiguan and the Hyundai Santa Fe Sport?

The largest complaint group on the Volkswagen Tiguan is Engine (548 complaints); on the Hyundai Santa Fe Sport it is Engine (720).

Is the Volkswagen Tiguan or the Hyundai Santa Fe Sport cheaper to own?

A recent used Volkswagen Tiguan prices at about $30,400 and a Hyundai Santa Fe Sport at about $22,100, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads