Nissan Murano vs Volkswagen CC: which is more reliable?

The Nissan Murano and the Volkswagen CC are level on the federal record — 79/100 against 76/100 across the years we score. Which one to buy is decided by the model year, not the badge.

The record, side by side

Nissan Murano
Nissan Murano · Wikimedia Commons

Nissan Murano

79/100 mean
  • 15 model years scored
  • 1,074 owner complaints on record
  • about 8 complaints per year on the road
  • 24 recall campaigns, 18 safety-critical
  • best year 2021 (94/100) · worst 2015 (37/100)

Volkswagen CC

76/100 mean
  • 7 model years scored
  • 604 owner complaints on record
  • about 5 complaints per year on the road
  • 33 recall campaigns, 23 safety-critical
  • best year 2017 (89/100) · worst 2012 (36/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Murano against CC

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearMuranoCC Gap
202564 CAUTION——
202491 BUY——
202392 BUY——
202293 BUY——
202194 BUY——
202083 BUY——
201989 BUY——
201892 BUY——
201765 CAUTION89 BUY-24
201663 CAUTION83 BUY-20
201537 AVOID85 BUY-48
201470 BUY71 BUY-1
201389 BUY52 CAUTION+37
201280 BUY36 AVOID+44
201180 BUY76 BUY+4

What owners actually complain about

Nissan Murano

  • Unknown Or Other — 214 complaints
  • Power Train — 201 complaints
  • Service Brakes — 124 complaints

Volkswagen CC

  • Air Bags — 279 complaints
  • Fuel/Propulsion System — 119 complaints
  • Engine — 119 complaints

They do not fail the same way: the Murano's complaints concentrate in Unknown Or Other, the CC's in Air Bags. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Nissan Murano — avoid: 2015.

Volkswagen CC — avoid: 2012.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Nissan Murano prices at about $40,800 and a Volkswagen CC at about $21,800 — the Volkswagen CC is roughly $19,000 less, and they return 23.0 against 25.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Nissan Murano or the Volkswagen CC more reliable?

On the NHTSA record the Nissan Murano scores 79/100 against the Volkswagen CC's 76/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Nissan Murano and Volkswagen CC years should I avoid?

Nissan Murano: 2015. Volkswagen CC: 2012. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Nissan Murano and the Volkswagen CC?

The largest complaint group on the Nissan Murano is Unknown Or Other (214 complaints); on the Volkswagen CC it is Air Bags (279).

Is the Nissan Murano or the Volkswagen CC cheaper to own?

A recent used Nissan Murano prices at about $40,800 and a Volkswagen CC at about $21,800, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads