Jeep Wrangler Unlimited vs Toyota Highlander: which is more reliable?

The Jeep Wrangler Unlimited is clearly ahead of the Toyota Highlander on the federal record: 80/100 against 65/100 across every model year we score.

The record, side by side

Jeep Wrangler Unlimited
Jeep Wrangler Unlimited · Wikimedia Commons

Jeep Wrangler Unlimited

80/100 mean
  • 6 model years scored
  • 3,516 owner complaints on record
  • about 56 complaints per year on the road
  • 0 recall campaigns, 0 safety-critical
  • best year 2017 (90/100) · worst 2020 (58/100)
Toyota Highlander
Toyota Highlander · Wikimedia Commons

Toyota Highlander

65/100 mean
  • 11 model years scored
  • 2,349 owner complaints on record
  • about 27 complaints per year on the road
  • 39 recall campaigns, 24 safety-critical
  • best year 2016 (86/100) · worst 2020 (37/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Wrangler Unlimited against Highlander

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearWrangler UnlimitedHighlander Gap
2025—82 BUY—
202058 CAUTION37 AVOID+21
2019—40 AVOID—
2018—45 AVOID—
201790 BUY56 CAUTION+34
2016—86 BUY—
201587 BUY78 BUY+9
201481 BUY79 BUY+2
201384 BUY80 BUY+4
201279 BUY85 BUY-6
2011—84 BUY—

What owners actually complain about

Jeep Wrangler Unlimited

  • Engine — 875 complaints
  • Power Train — 747 complaints
  • Electrical System — 629 complaints

Toyota Highlander

  • Power Train — 461 complaints
  • Unknown Or Other — 363 complaints
  • Electrical System — 306 complaints

They do not fail the same way: the Wrangler Unlimited's complaints concentrate in Engine, the Highlander's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Jeep Wrangler Unlimited: no model year scores below 45; the strongest are 2012, 2013, 2014, 2015, 2017.

Toyota Highlander — avoid: 2018, 2019, 2020.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Jeep Wrangler Unlimited prices at about $28,800 and a Toyota Highlander at about $40,800 — the Jeep Wrangler Unlimited is roughly $12,000 less, and they return 20.0 against 25.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Jeep Wrangler Unlimited or the Toyota Highlander more reliable?

On the NHTSA record the Jeep Wrangler Unlimited scores 80/100 against the Toyota Highlander's 65/100, averaged across every model year we hold. The Jeep Wrangler Unlimited carries about 56 complaints per year on the road against 27 for the Toyota Highlander.

Which Jeep Wrangler Unlimited and Toyota Highlander years should I avoid?

Jeep Wrangler Unlimited: no year scores below 45. Toyota Highlander: 2018, 2019, 2020. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Jeep Wrangler Unlimited and the Toyota Highlander?

The largest complaint group on the Jeep Wrangler Unlimited is Engine (875 complaints); on the Toyota Highlander it is Power Train (461).

Is the Jeep Wrangler Unlimited or the Toyota Highlander cheaper to own?

A recent used Jeep Wrangler Unlimited prices at about $28,800 and a Toyota Highlander at about $40,800, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads