Jeep Wrangler Unlimited vs Dodge Journey: which is more reliable?

The Jeep Wrangler Unlimited is ahead of the Dodge Journey on the federal record, 80/100 against 74/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Jeep Wrangler Unlimited
Jeep Wrangler Unlimited · Wikimedia Commons

Jeep Wrangler Unlimited

80/100 mean
  • 6 model years scored
  • 3,516 owner complaints on record
  • about 56 complaints per year on the road
  • 0 recall campaigns, 0 safety-critical
  • best year 2017 (90/100) · worst 2020 (58/100)

Dodge Journey

74/100 mean
  • 10 model years scored
  • 2,843 owner complaints on record
  • about 28 complaints per year on the road
  • 41 recall campaigns, 20 safety-critical
  • best year 2020 (92/100) · worst 2015 (49/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Wrangler Unlimited against Journey

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearWrangler UnlimitedJourney Gap
202058 CAUTION92 BUY-34
2019—91 BUY—
2018—70 BUY—
201790 BUY85 BUY+5
2016—65 CAUTION—
201587 BUY49 AVOID+38
201481 BUY64 CAUTION+17
201384 BUY76 BUY+8
201279 BUY72 BUY+7
2011—83 BUY—

What owners actually complain about

Jeep Wrangler Unlimited

  • Engine — 875 complaints
  • Power Train — 747 complaints
  • Electrical System — 629 complaints

Dodge Journey

  • Electrical System — 711 complaints
  • Engine — 633 complaints
  • Service Brakes — 511 complaints

They do not fail the same way: the Wrangler Unlimited's complaints concentrate in Engine, the Journey's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Jeep Wrangler Unlimited: no model year scores below 45; the strongest are 2012, 2013, 2014, 2015, 2017.

Dodge Journey — avoid: 2015.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Jeep Wrangler Unlimited prices at about $28,800 and a Dodge Journey at about $26,600 — the Dodge Journey is roughly $2,200 less, and they return 20.0 against 21.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Jeep Wrangler Unlimited or the Dodge Journey more reliable?

On the NHTSA record the Jeep Wrangler Unlimited scores 80/100 against the Dodge Journey's 74/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Jeep Wrangler Unlimited and Dodge Journey years should I avoid?

Jeep Wrangler Unlimited: no year scores below 45. Dodge Journey: 2015. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Jeep Wrangler Unlimited and the Dodge Journey?

The largest complaint group on the Jeep Wrangler Unlimited is Engine (875 complaints); on the Dodge Journey it is Electrical System (711).

Is the Jeep Wrangler Unlimited or the Dodge Journey cheaper to own?

A recent used Jeep Wrangler Unlimited prices at about $28,800 and a Dodge Journey at about $26,600, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads