Hyundai Palisade vs Chevrolet Captiva: which is more reliable?
The Chevrolet Captiva is clearly ahead of the Hyundai Palisade on the federal record: 89/100 against 68/100 across every model year we score.
The record, side by side
Hyundai Palisade
- 4 model years scored
- 1,579 owner complaints on record
- about 151 complaints per year on the road
- 19 recall campaigns, 11 safety-critical
- best year 2020 (78/100) · worst 2025 (58/100)
Chevrolet Captiva
- 4 model years scored
- 409 owner complaints on record
- about 7 complaints per year on the road
- 0 recall campaigns, 0 safety-critical
- best year 2015 (97/100) · worst 2014 (80/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Palisade against Captiva
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Hyundai Palisade
- Service Brakes — 316 complaints
- Seat Belts — 263 complaints
- Unknown Or Other — 237 complaints
Chevrolet Captiva
- Electrical System — 186 complaints
- Engine — 131 complaints
- Unknown Or Other — 73 complaints
They do not fail the same way: the Palisade's complaints concentrate in Service Brakes, the Captiva's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Hyundai Palisade: no model year scores below 45; the strongest are 2020, 2021.
Chevrolet Captiva: no model year scores below 45; the strongest are 2012, 2013, 2014, 2015.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Hyundai Palisade prices at about $63,100 and a Chevrolet Captiva at about $17,000 — the Chevrolet Captiva is roughly $46,100 less, and they return 21.0 against 23.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Hyundai Palisade or the Chevrolet Captiva more reliable?
On the NHTSA record the Chevrolet Captiva scores 89/100 against the Hyundai Palisade's 68/100, averaged across every model year we hold. The Chevrolet Captiva carries about 7 complaints per year on the road against 151 for the Hyundai Palisade.
Which Hyundai Palisade and Chevrolet Captiva years should I avoid?
Hyundai Palisade: no year scores below 45. Chevrolet Captiva: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Hyundai Palisade and the Chevrolet Captiva?
The largest complaint group on the Hyundai Palisade is Service Brakes (316 complaints); on the Chevrolet Captiva it is Electrical System (186).
Is the Hyundai Palisade or the Chevrolet Captiva cheaper to own?
A recent used Hyundai Palisade prices at about $63,100 and a Chevrolet Captiva at about $17,000, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.