Hyundai Kona vs Subaru XV Crosstrek: which is more reliable?

The Subaru XV Crosstrek is ahead of the Hyundai Kona on the federal record, 87/100 against 83/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Hyundai Kona
Hyundai Kona · Wikimedia Commons

Hyundai Kona

83/100 mean
  • 8 model years scored
  • 769 owner complaints on record
  • about 23 complaints per year on the road
  • 10 recall campaigns, 4 safety-critical
  • best year 2018 (93/100) · worst 2024 (74/100)

Subaru XV Crosstrek

87/100 mean
  • 4 model years scored
  • 304 owner complaints on record
  • about 6 complaints per year on the road
  • 3 recall campaigns, 1 safety-critical
  • best year 2016 (94/100) · worst 2015 (84/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Kona against XV Crosstrek

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearKonaXV Crosstrek Gap
202579 BUY——
202474 BUY——
202386 BUY——
202285 BUY——
202185 BUY——
202081 BUY——
201981 BUY——
201893 BUY——
2016—94 BUY—
2015—84 BUY—
2014—85 BUY—
2013—85 BUY—

What owners actually complain about

Hyundai Kona

  • Engine — 396 complaints
  • Electrical System — 135 complaints
  • Unknown Or Other — 133 complaints

Subaru XV Crosstrek

  • Engine — 67 complaints
  • Power Train — 66 complaints
  • Unknown Or Other — 64 complaints

Both nameplates have Engine as their largest complaint group, so the choice between them is about how often, not about what.

Years to avoid on each

Hyundai Kona: no model year scores below 45; the strongest are 2018, 2019, 2020, 2021, 2022, 2023….

Subaru XV Crosstrek: no model year scores below 45; the strongest are 2013, 2014, 2015, 2016.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Hyundai Kona prices at about $30,500 and a Subaru XV Crosstrek at about $14,700 — the Subaru XV Crosstrek is roughly $15,800 less, and they return 27.0 against 29.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Hyundai Kona or the Subaru XV Crosstrek more reliable?

On the NHTSA record the Subaru XV Crosstrek scores 87/100 against the Hyundai Kona's 83/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Hyundai Kona and Subaru XV Crosstrek years should I avoid?

Hyundai Kona: no year scores below 45. Subaru XV Crosstrek: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Hyundai Kona and the Subaru XV Crosstrek?

The largest complaint group on the Hyundai Kona is Engine (396 complaints); on the Subaru XV Crosstrek it is Engine (67).

Is the Hyundai Kona or the Subaru XV Crosstrek cheaper to own?

A recent used Hyundai Kona prices at about $30,500 and a Subaru XV Crosstrek at about $14,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads