Audi Q7 vs Cadillac XTS: which is more reliable?
The Cadillac XTS is clearly ahead of the Audi Q7 on the federal record: 78/100 against 65/100 across every model year we score.
The record, side by side
Audi Q7
- 12 model years scored
- 816 owner complaints on record
- about 11 complaints per year on the road
- 48 recall campaigns, 29 safety-critical
- best year 2013 (88/100) · worst 2017 (29/100)
Cadillac XTS
- 7 model years scored
- 218 owner complaints on record
- about 3 complaints per year on the road
- 15 recall campaigns, 14 safety-critical
- best year 2016 (91/100) · worst 2013 (39/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Q7 against XTS
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Audi Q7
- Engine — 164 complaints
- Exterior Lighting — 156 complaints
- Electrical System — 147 complaints
Cadillac XTS
- Electrical System — 79 complaints
- Suspension — 39 complaints
- Unknown Or Other — 38 complaints
They do not fail the same way: the Q7's complaints concentrate in Engine, the XTS's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Audi Q7 — avoid: 2017, 2018, 2021.
Cadillac XTS — avoid: 2013.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Audi Q7 prices at about $55,100 and a Cadillac XTS at about $32,700 — the Cadillac XTS is roughly $22,400 less, and they return 22.0 against 22.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Audi Q7 or the Cadillac XTS more reliable?
On the NHTSA record the Cadillac XTS scores 78/100 against the Audi Q7's 65/100, averaged across every model year we hold. The Cadillac XTS carries about 3 complaints per year on the road against 11 for the Audi Q7.
Which Audi Q7 and Cadillac XTS years should I avoid?
Audi Q7: 2017, 2018, 2021. Cadillac XTS: 2013. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Audi Q7 and the Cadillac XTS?
The largest complaint group on the Audi Q7 is Engine (164 complaints); on the Cadillac XTS it is Electrical System (79).
Is the Audi Q7 or the Cadillac XTS cheaper to own?
A recent used Audi Q7 prices at about $55,100 and a Cadillac XTS at about $32,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.