Audi Q7 vs Cadillac XT5: which is more reliable?

The Cadillac XT5 is clearly ahead of the Audi Q7 on the federal record: 79/100 against 65/100 across every model year we score.

The record, side by side

Audi Q7
Audi Q7 · Wikimedia Commons

Audi Q7

65/100 mean
  • 12 model years scored
  • 816 owner complaints on record
  • about 11 complaints per year on the road
  • 48 recall campaigns, 29 safety-critical
  • best year 2013 (88/100) · worst 2017 (29/100)
Cadillac XT5
Cadillac XT5 · Wikimedia Commons

Cadillac XT5

79/100 mean
  • 9 model years scored
  • 295 owner complaints on record
  • about 5 complaints per year on the road
  • 19 recall campaigns, 9 safety-critical
  • best year 2021 (88/100) · worst 2017 (47/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Q7 against XT5

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearQ7XT5 Gap
202560 CAUTION86 BUY-26
2024—81 BUY—
202386 BUY81 BUY+5
2022—87 BUY—
202131 AVOID88 BUY-57
202079 BUY82 BUY-3
201962 CAUTION88 BUY-26
201843 AVOID73 BUY-30
201729 AVOID47 AVOID-18
201586 BUY——
201487 BUY——
201388 BUY——
201286 BUY——
201187 BUY——

What owners actually complain about

Audi Q7

  • Engine — 164 complaints
  • Exterior Lighting — 156 complaints
  • Electrical System — 147 complaints

Cadillac XT5

  • Power Train — 59 complaints
  • Unknown Or Other — 58 complaints
  • Engine — 58 complaints

They do not fail the same way: the Q7's complaints concentrate in Engine, the XT5's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Audi Q7 — avoid: 2017, 2018, 2021.

Cadillac XT5 — avoid: 2017.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Audi Q7 prices at about $55,100 and a Cadillac XT5 at about $55,100 — they price within $1 of each other, which at this level is the same money, and they return 22.0 against 23.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Audi Q7 or the Cadillac XT5 more reliable?

On the NHTSA record the Cadillac XT5 scores 79/100 against the Audi Q7's 65/100, averaged across every model year we hold. The Cadillac XT5 carries about 5 complaints per year on the road against 11 for the Audi Q7.

Which Audi Q7 and Cadillac XT5 years should I avoid?

Audi Q7: 2017, 2018, 2021. Cadillac XT5: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Audi Q7 and the Cadillac XT5?

The largest complaint group on the Audi Q7 is Engine (164 complaints); on the Cadillac XT5 it is Power Train (59).

Is the Audi Q7 or the Cadillac XT5 cheaper to own?

A recent used Audi Q7 prices at about $55,100 and a Cadillac XT5 at about $55,100, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads