Audi Q5 vs Volvo XC60: which is more reliable?

The Volvo XC60 is clearly ahead of the Audi Q5 on the federal record: 80/100 against 69/100 across every model year we score.

The record, side by side

Audi Q5
Audi Q5 · Wikimedia Commons

Audi Q5

69/100 mean
  • 11 model years scored
  • 976 owner complaints on record
  • about 11 complaints per year on the road
  • 62 recall campaigns, 31 safety-critical
  • best year 2017 (87/100) · worst 2021 (33/100)
Volvo XC60
Volvo XC60 · Wikimedia Commons

Volvo XC60

80/100 mean
  • 11 model years scored
  • 265 owner complaints on record
  • about 2 complaints per year on the road
  • 44 recall campaigns, 30 safety-critical
  • best year 2014 (89/100) · worst 2013 (72/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Q5 against XC60

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearQ5XC60 Gap
202133 AVOID78 BUY-45
202084 BUY79 BUY+5
201978 BUY77 BUY+1
201835 AVOID86 BUY-51
201787 BUY82 BUY+5
201678 BUY78 BUY+0
201572 BUY81 BUY-9
201475 BUY89 BUY-14
201380 BUY72 BUY+8
201281 BUY82 BUY-1
201169 CAUTION85 BUY-16

What owners actually complain about

Audi Q5

  • Engine — 272 complaints
  • Electrical System — 182 complaints
  • Unknown Or Other — 115 complaints

Volvo XC60

  • Visibility/Wiper — 54 complaints
  • Unknown Or Other — 52 complaints
  • Electrical System — 43 complaints

They do not fail the same way: the Q5's complaints concentrate in Engine, the XC60's in Visibility/Wiper. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Audi Q5 — avoid: 2018, 2021.

Volvo XC60: no model year scores below 45; the strongest are 2011, 2012, 2013, 2014, 2015, 2016….

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Audi Q5 prices at about $29,900 and a Volvo XC60 at about $29,900 — they price within $1 of each other, which at this level is the same money, and they return 25.0 against 24.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Audi Q5 or the Volvo XC60 more reliable?

On the NHTSA record the Volvo XC60 scores 80/100 against the Audi Q5's 69/100, averaged across every model year we hold. The Volvo XC60 carries about 2 complaints per year on the road against 11 for the Audi Q5.

Which Audi Q5 and Volvo XC60 years should I avoid?

Audi Q5: 2018, 2021. Volvo XC60: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Audi Q5 and the Volvo XC60?

The largest complaint group on the Audi Q5 is Engine (272 complaints); on the Volvo XC60 it is Visibility/Wiper (54).

Is the Audi Q5 or the Volvo XC60 cheaper to own?

A recent used Audi Q5 prices at about $29,900 and a Volvo XC60 at about $29,900, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads