2020 Audi A4: True Cost, Problems & Verdict
127 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.
Reviewed by the MotorJury data desk · 2 sources · Last updated 2026-08-20
127 NHTSA owner complaints · 3 recalls · data-computed verdict. No opinions — public data only.
Complaints per year on the road: 21.17
Verbatim reports filed with the United States safety regulator (NHTSA) by owners of this exact model year. Public record.
My 2020 Audi A4 has an open safety recall campaign. Audi Corporate and my local dealership are formally refusing to perform the recall remedy unless I pay over $2,000 out-of-pocket to replace a broken J949 SOS Telematics Module. The manufacturer claims the module is separate from the recall, but its total failure physically blocks their diagnostic tools from applying the mandatory safety update. Conditioning a federa…
The contact owns a 2020 Audi A4. The contact stated that while driving at an undisclosed speed, the message SOS module no longer connected was displayed on the instrument panel, and the vehicle failed to shut off. The contact believed that the failure was a safety issue due to the loss of communication, including the hands-free features, mobile phone connectivity, and the regular safety features failing to operate as…
The contact owns a 2020 Audi A4. The contact stated that the emergency-call/communication system was inoperable. The vehicle was taken to the local dealer to be repaired under TSB: 91-20-29; however, the software update was unsuccessful due to the module. The dealer informed the contact that the module needed to be replaced. The vehicle was not repaired. The contact had not experienced a failure prior to the vehicle …
What the community is saying right now.
| Campaign | Component | Summary |
|---|---|---|
| 21V874000 | Seats | Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-… |
| 22V034000 | Tires | Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021… |
| 21V295000 | Suspension:Rear:Axle:Non-Powered Axle As | Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Aud… |
EPA combined 30 MPG · estimated annual fuel cost $2,550
Re-priced automatically from your country's retail fuel, electricity and parts indices — change country in the bar at the top. Estimates; see methodology.
The most-reported issue in NHTSA complaint data is Electrical System (91 complaints in our indexed sample).
Our data verdict is CAUTION with a reliability score of 63/100, computed from 127 NHTSA complaints and 3 recall campaigns. See the verdict card for the top reasons.
Yes — NHTSA lists 3 recall campaign(s) for the 2020 Audi A4, 0 of them touching fire, crash or stall risk, the most recent recorded 10/11/2021. Check this car's VIN at nhtsa.gov/recalls before you buy.
Fuel, maintenance band and depreciation — computed from public data in 10 seconds.
Open the true-cost calculatorComplaints & recalls: NHTSA ·
Fuel economy: EPA fueleconomy.gov ·
Scoring: our published methodology.
Maintenance bands are industry-average estimates (AAA Your Driving Costs, CarMD index) — labeled estimates, not measurements.
Last updated: 2026-08-20.