Volkswagen CC vs Toyota Highlander Hybrid: which is more reliable?
The Volkswagen CC and the Toyota Highlander Hybrid are level on the federal record — 76/100 against 74/100 across the years we score. Which one to buy is decided by the model year, not the badge.
The record, side by side
Volkswagen CC
- 7 model years scored
- 604 owner complaints on record
- about 5 complaints per year on the road
- 33 recall campaigns, 23 safety-critical
- best year 2017 (89/100) · worst 2012 (36/100)
Toyota Highlander Hybrid
- 9 model years scored
- 540 owner complaints on record
- about 7 complaints per year on the road
- 12 recall campaigns, 3 safety-critical
- best year 2018 (94/100) · worst 2017 (47/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: CC against Highlander Hybrid
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Volkswagen CC
- Air Bags — 279 complaints
- Fuel/Propulsion System — 119 complaints
- Engine — 119 complaints
Toyota Highlander Hybrid
- Unknown Or Other — 112 complaints
- Electrical System — 109 complaints
- Service Brakes — 71 complaints
They do not fail the same way: the CC's complaints concentrate in Air Bags, the Highlander Hybrid's in Unknown Or Other. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Volkswagen CC — avoid: 2012.
Toyota Highlander Hybrid — avoid: 2017.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Volkswagen CC prices at about $21,800 and a Toyota Highlander Hybrid at about $31,700 — the Volkswagen CC is roughly $9,900 less, and they return 25.0 against 36.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Volkswagen CC or the Toyota Highlander Hybrid more reliable?
On the NHTSA record the Volkswagen CC scores 76/100 against the Toyota Highlander Hybrid's 74/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.
Which Volkswagen CC and Toyota Highlander Hybrid years should I avoid?
Volkswagen CC: 2012. Toyota Highlander Hybrid: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Volkswagen CC and the Toyota Highlander Hybrid?
The largest complaint group on the Volkswagen CC is Air Bags (279 complaints); on the Toyota Highlander Hybrid it is Unknown Or Other (112).
Is the Volkswagen CC or the Toyota Highlander Hybrid cheaper to own?
A recent used Volkswagen CC prices at about $21,800 and a Toyota Highlander Hybrid at about $31,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.