Toyota Prius vs Hyundai Veloster: which is more reliable?

The Toyota Prius is ahead of the Hyundai Veloster on the federal record, 81/100 against 76/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Toyota Prius
Toyota Prius · Wikimedia Commons

Toyota Prius

81/100 mean
  • 13 model years scored
  • 2,386 owner complaints on record
  • about 13 complaints per year on the road
  • 38 recall campaigns, 15 safety-critical
  • best year 2020 (96/100) · worst 2012 (37/100)
Hyundai Veloster
Hyundai Veloster · Wikimedia Commons

Hyundai Veloster

76/100 mean
  • 8 model years scored
  • 1,274 owner complaints on record
  • about 13 complaints per year on the road
  • 17 recall campaigns, 10 safety-critical
  • best year 2020 (94/100) · worst 2013 (39/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Prius against Veloster

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearPriusVeloster Gap
202581 BUY——
202480 BUY——
202385 BUY——
202293 BUY——
202194 BUY——
202096 BUY94 BUY+2
2019—91 BUY—
201786 BUY94 BUY-8
201668 CAUTION54 CAUTION+14
201584 BUY76 BUY+8
201474 BUY86 BUY-12
201353 CAUTION39 AVOID+14
201237 AVOID43 AVOID-6
201141 AVOID——

What owners actually complain about

Toyota Prius

  • Service Brakes — 1,101 complaints
  • Electrical System — 334 complaints
  • Engine — 221 complaints

Hyundai Veloster

  • Engine — 525 complaints
  • Electrical System — 206 complaints
  • Unknown Or Other — 177 complaints

They do not fail the same way: the Prius's complaints concentrate in Service Brakes, the Veloster's in Engine. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Toyota Prius — avoid: 2011, 2012.

Hyundai Veloster — avoid: 2012, 2013.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Toyota Prius prices at about $24,100 and a Hyundai Veloster at about $15,700 — the Hyundai Veloster is roughly $8,400 less, and they return 57.0 against 30.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Toyota Prius or the Hyundai Veloster more reliable?

On the NHTSA record the Toyota Prius scores 81/100 against the Hyundai Veloster's 76/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Toyota Prius and Hyundai Veloster years should I avoid?

Toyota Prius: 2011, 2012. Hyundai Veloster: 2012, 2013. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Toyota Prius and the Hyundai Veloster?

The largest complaint group on the Toyota Prius is Service Brakes (1,101 complaints); on the Hyundai Veloster it is Engine (525).

Is the Toyota Prius or the Hyundai Veloster cheaper to own?

A recent used Toyota Prius prices at about $24,100 and a Hyundai Veloster at about $15,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads