Mitsubishi Outlander vs Toyota Highlander Hybrid: which is more reliable?

The Toyota Highlander Hybrid is ahead of the Mitsubishi Outlander on the federal record, 74/100 against 68/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Mitsubishi Outlander
Mitsubishi Outlander · Wikimedia Commons

Mitsubishi Outlander

68/100 mean
  • 14 model years scored
  • 1,105 owner complaints on record
  • about 14 complaints per year on the road
  • 67 recall campaigns, 23 safety-critical
  • best year 2012 (88/100) · worst 2022 (34/100)

Toyota Highlander Hybrid

74/100 mean
  • 9 model years scored
  • 540 owner complaints on record
  • about 7 complaints per year on the road
  • 12 recall campaigns, 3 safety-critical
  • best year 2018 (94/100) · worst 2017 (47/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Outlander against Highlander Hybrid

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearOutlanderHighlander Hybrid Gap
202576 BUY——
202474 BUY——
202362 CAUTION——
202234 AVOID87 BUY-53
202085 BUY83 BUY+2
201983 BUY93 BUY-10
201876 BUY94 BUY-18
201777 BUY47 AVOID+30
201634 AVOID51 CAUTION-17
201538 AVOID50 CAUTION-12
201487 BUY90 BUY-3
201384 BUY——
201288 BUY——
201179 BUY92 BUY-13

What owners actually complain about

Mitsubishi Outlander

  • Power Train — 256 complaints
  • Electrical System — 156 complaints
  • Engine — 145 complaints

Toyota Highlander Hybrid

  • Unknown Or Other — 112 complaints
  • Electrical System — 109 complaints
  • Service Brakes — 71 complaints

They do not fail the same way: the Outlander's complaints concentrate in Power Train, the Highlander Hybrid's in Unknown Or Other. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Mitsubishi Outlander — avoid: 2015, 2016, 2022.

Toyota Highlander Hybrid — avoid: 2017.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Mitsubishi Outlander prices at about $40,800 and a Toyota Highlander Hybrid at about $31,700 — the Toyota Highlander Hybrid is roughly $9,100 less, and they return 27.0 against 36.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Mitsubishi Outlander or the Toyota Highlander Hybrid more reliable?

On the NHTSA record the Toyota Highlander Hybrid scores 74/100 against the Mitsubishi Outlander's 68/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Mitsubishi Outlander and Toyota Highlander Hybrid years should I avoid?

Mitsubishi Outlander: 2015, 2016, 2022. Toyota Highlander Hybrid: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Mitsubishi Outlander and the Toyota Highlander Hybrid?

The largest complaint group on the Mitsubishi Outlander is Power Train (256 complaints); on the Toyota Highlander Hybrid it is Unknown Or Other (112).

Is the Mitsubishi Outlander or the Toyota Highlander Hybrid cheaper to own?

A recent used Mitsubishi Outlander prices at about $40,800 and a Toyota Highlander Hybrid at about $31,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads