Kia Telluride vs Ford Flex: which is more reliable?

The Kia Telluride is ahead of the Ford Flex on the federal record, 76/100 against 67/100 — a real but narrow gap that a bad model year on either side closes.

The record, side by side

Kia Telluride
Kia Telluride · Wikimedia Commons

Kia Telluride

76/100 mean
  • 5 model years scored
  • 1,624 owner complaints on record
  • about 95 complaints per year on the road
  • 26 recall campaigns, 5 safety-critical
  • best year 2021 (82/100) · worst 2020 (66/100)
Ford Flex
Ford Flex · Wikimedia Commons

Ford Flex

67/100 mean
  • 9 model years scored
  • 1,582 owner complaints on record
  • about 19 complaints per year on the road
  • 32 recall campaigns, 12 safety-critical
  • best year 2017 (91/100) · worst 2013 (34/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Telluride against Flex

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearTellurideFlex Gap
202579 BUY——
202476 BUY——
202379 BUY——
202182 BUY——
202066 CAUTION——
2019—42 AVOID—
2018—87 BUY—
2017—91 BUY—
2016—83 BUY—
2015—79 BUY—
2014—52 CAUTION—
2013—34 AVOID—
2012—89 BUY—
2011—81 BUY—

What owners actually complain about

Kia Telluride

  • Unknown Or Other — 376 complaints
  • Engine — 273 complaints
  • Visibility/Wiper — 270 complaints

Ford Flex

  • Electrical System — 348 complaints
  • Steering — 315 complaints
  • Unknown Or Other — 220 complaints

They do not fail the same way: the Telluride's complaints concentrate in Unknown Or Other, the Flex's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Kia Telluride: no model year scores below 45; the strongest are 2021, 2023, 2024, 2025.

Ford Flex — avoid: 2013, 2019.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Kia Telluride prices at about $63,100 and a Ford Flex at about $37,500 — the Ford Flex is roughly $25,600 less, and they return 20.0 against 18.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Kia Telluride or the Ford Flex more reliable?

On the NHTSA record the Kia Telluride scores 76/100 against the Ford Flex's 67/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Kia Telluride and Ford Flex years should I avoid?

Kia Telluride: no year scores below 45. Ford Flex: 2013, 2019. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Kia Telluride and the Ford Flex?

The largest complaint group on the Kia Telluride is Unknown Or Other (376 complaints); on the Ford Flex it is Electrical System (348).

Is the Kia Telluride or the Ford Flex cheaper to own?

A recent used Kia Telluride prices at about $63,100 and a Ford Flex at about $37,500, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads