Kia Soul vs Jeep Cherokee: which is more reliable?
The Kia Soul is ahead of the Jeep Cherokee on the federal record, 70/100 against 66/100 — a real but narrow gap that a bad model year on either side closes.
The record, side by side
Kia Soul
- 15 model years scored
- 5,388 owner complaints on record
- about 41 complaints per year on the road
- 31 recall campaigns, 13 safety-critical
- best year 2024 (91/100) · worst 2014 (38/100)
Jeep Cherokee
- 6 model years scored
- 2,801 owner complaints on record
- about 68 complaints per year on the road
- 29 recall campaigns, 11 safety-critical
- best year 2023 (92/100) · worst 2019 (25/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Soul against Cherokee
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Kia Soul
- Engine — 3,094 complaints
- Unknown Or Other — 626 complaints
- Electrical System — 496 complaints
Jeep Cherokee
- Power Train — 1,357 complaints
- Engine — 680 complaints
- Electrical System — 591 complaints
They do not fail the same way: the Soul's complaints concentrate in Engine, the Cherokee's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Kia Soul — avoid: 2014, 2015, 2016.
Jeep Cherokee — avoid: 2018, 2019.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Kia Soul prices at about $30,500 and a Jeep Cherokee at about $27,900 — the Jeep Cherokee is roughly $2,600 less, and they return 30.0 against 24.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Kia Soul or the Jeep Cherokee more reliable?
On the NHTSA record the Kia Soul scores 70/100 against the Jeep Cherokee's 66/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.
Which Kia Soul and Jeep Cherokee years should I avoid?
Kia Soul: 2014, 2015, 2016. Jeep Cherokee: 2018, 2019. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Kia Soul and the Jeep Cherokee?
The largest complaint group on the Kia Soul is Engine (3,094 complaints); on the Jeep Cherokee it is Power Train (1,357).
Is the Kia Soul or the Jeep Cherokee cheaper to own?
A recent used Kia Soul prices at about $30,500 and a Jeep Cherokee at about $27,900, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.