Jeep Grand Cherokee SRT vs Toyota Highlander Hybrid: which is more reliable?
The Jeep Grand Cherokee SRT is ahead of the Toyota Highlander Hybrid on the federal record, 79/100 against 74/100 — a real but narrow gap that a bad model year on either side closes.
The record, side by side
Jeep Grand Cherokee SRT
- 5 model years scored
- 1,441 owner complaints on record
- about 38 complaints per year on the road
- 0 recall campaigns, 0 safety-critical
- best year 2021 (94/100) · worst 2018 (47/100)
Toyota Highlander Hybrid
- 9 model years scored
- 540 owner complaints on record
- about 7 complaints per year on the road
- 12 recall campaigns, 3 safety-critical
- best year 2018 (94/100) · worst 2017 (47/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Grand Cherokee SRT against Highlander Hybrid
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Jeep Grand Cherokee SRT
- Electrical System — 464 complaints
- Unknown Or Other — 368 complaints
- Engine — 262 complaints
Toyota Highlander Hybrid
- Unknown Or Other — 112 complaints
- Electrical System — 109 complaints
- Service Brakes — 71 complaints
They do not fail the same way: the Grand Cherokee SRT's complaints concentrate in Electrical System, the Highlander Hybrid's in Unknown Or Other. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Jeep Grand Cherokee SRT — avoid: 2018.
Toyota Highlander Hybrid — avoid: 2017.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Jeep Grand Cherokee SRT prices at about $31,600 and a Toyota Highlander Hybrid at about $31,700 — they price within $100 of each other, which at this level is the same money, and they return 15.0 against 36.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Jeep Grand Cherokee SRT or the Toyota Highlander Hybrid more reliable?
On the NHTSA record the Jeep Grand Cherokee SRT scores 79/100 against the Toyota Highlander Hybrid's 74/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.
Which Jeep Grand Cherokee SRT and Toyota Highlander Hybrid years should I avoid?
Jeep Grand Cherokee SRT: 2018. Toyota Highlander Hybrid: 2017. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Jeep Grand Cherokee SRT and the Toyota Highlander Hybrid?
The largest complaint group on the Jeep Grand Cherokee SRT is Electrical System (464 complaints); on the Toyota Highlander Hybrid it is Unknown Or Other (112).
Is the Jeep Grand Cherokee SRT or the Toyota Highlander Hybrid cheaper to own?
A recent used Jeep Grand Cherokee SRT prices at about $31,600 and a Toyota Highlander Hybrid at about $31,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.