GMC Terrain vs Ford Flex: which is more reliable?

The GMC Terrain is clearly ahead of the Ford Flex on the federal record: 83/100 against 67/100 across every model year we score.

The record, side by side

GMC Terrain
GMC Terrain · Wikimedia Commons

GMC Terrain

83/100 mean
  • 15 model years scored
  • 2,848 owner complaints on record
  • about 21 complaints per year on the road
  • 36 recall campaigns, 10 safety-critical
  • best year 2021 (92/100) · worst 2018 (71/100)
Ford Flex
Ford Flex · Wikimedia Commons

Ford Flex

67/100 mean
  • 9 model years scored
  • 1,582 owner complaints on record
  • about 19 complaints per year on the road
  • 32 recall campaigns, 12 safety-critical
  • best year 2017 (91/100) · worst 2013 (34/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Terrain against Flex

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearTerrainFlex Gap
202589 BUY——
202484 BUY——
202389 BUY——
202285 BUY——
202192 BUY——
202075 BUY——
201978 BUY42 AVOID+36
201871 BUY87 BUY-16
201791 BUY91 BUY+0
201690 BUY83 BUY+7
201575 BUY79 BUY-4
201482 BUY52 CAUTION+30
201376 BUY34 AVOID+42
201277 BUY89 BUY-12
201175 BUY81 BUY-6

What owners actually complain about

GMC Terrain

  • Engine — 1,094 complaints
  • Power Train — 417 complaints
  • Visibility/Wiper — 346 complaints

Ford Flex

  • Electrical System — 348 complaints
  • Steering — 315 complaints
  • Unknown Or Other — 220 complaints

They do not fail the same way: the Terrain's complaints concentrate in Engine, the Flex's in Electrical System. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

GMC Terrain: no model year scores below 45; the strongest are 2011, 2012, 2013, 2014, 2015, 2016….

Ford Flex — avoid: 2013, 2019.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used GMC Terrain prices at about $40,800 and a Ford Flex at about $37,500 — the Ford Flex is roughly $3,300 less, and they return 25.0 against 18.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the GMC Terrain or the Ford Flex more reliable?

On the NHTSA record the GMC Terrain scores 83/100 against the Ford Flex's 67/100, averaged across every model year we hold. The GMC Terrain carries about 21 complaints per year on the road against 19 for the Ford Flex.

Which GMC Terrain and Ford Flex years should I avoid?

GMC Terrain: no year scores below 45. Ford Flex: 2013, 2019. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the GMC Terrain and the Ford Flex?

The largest complaint group on the GMC Terrain is Engine (1,094 complaints); on the Ford Flex it is Electrical System (348).

Is the GMC Terrain or the Ford Flex cheaper to own?

A recent used GMC Terrain prices at about $40,800 and a Ford Flex at about $37,500, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads