Ford Flex vs Dodge Durango SRT: which is more reliable?
The Dodge Durango SRT is clearly ahead of the Ford Flex on the federal record: 80/100 against 67/100 across every model year we score.
The record, side by side
Ford Flex
- 9 model years scored
- 1,582 owner complaints on record
- about 19 complaints per year on the road
- 32 recall campaigns, 12 safety-critical
- best year 2017 (91/100) · worst 2013 (34/100)
Dodge Durango SRT
- 5 model years scored
- 536 owner complaints on record
- about 17 complaints per year on the road
- 0 recall campaigns, 0 safety-critical
- best year 2020 (96/100) · worst 2021 (51/100)
Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.
Year by year: Flex against Durango SRT
The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.
What owners actually complain about
Ford Flex
- Electrical System — 348 complaints
- Steering — 315 complaints
- Unknown Or Other — 220 complaints
Dodge Durango SRT
- Exterior Lighting — 181 complaints
- Electrical System — 150 complaints
- Unknown Or Other — 68 complaints
They do not fail the same way: the Flex's complaints concentrate in Electrical System, the Durango SRT's in Exterior Lighting. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.
Years to avoid on each
Ford Flex — avoid: 2013, 2019.
Dodge Durango SRT: no model year scores below 45; the strongest are 2018, 2019, 2020, 2023.
A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.
What each costs today
A recent used Ford Flex prices at about $37,500 and a Dodge Durango SRT at about $53,500 — the Ford Flex is roughly $16,000 less, and they return 18.0 against 13.0 MPG combined.
Class-level estimates re-priced to your country, not a valuation of one car. Method.
FAQ
Is the Ford Flex or the Dodge Durango SRT more reliable?
On the NHTSA record the Dodge Durango SRT scores 80/100 against the Ford Flex's 67/100, averaged across every model year we hold. The Dodge Durango SRT carries about 17 complaints per year on the road against 19 for the Ford Flex.
Which Ford Flex and Dodge Durango SRT years should I avoid?
Ford Flex: 2013, 2019. Dodge Durango SRT: no year scores below 45. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.
What goes wrong on the Ford Flex and the Dodge Durango SRT?
The largest complaint group on the Ford Flex is Electrical System (348 complaints); on the Dodge Durango SRT it is Exterior Lighting (181).
Is the Ford Flex or the Dodge Durango SRT cheaper to own?
A recent used Ford Flex prices at about $37,500 and a Dodge Durango SRT at about $53,500, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.