Ford Escape Hev vs Toyota C-HR: which is more reliable?

The Ford Escape Hev and the Toyota C-HR are level on the federal record — 75/100 against 76/100 across the years we score. Which one to buy is decided by the model year, not the badge.

The record, side by side

Ford Escape Hev

75/100 mean
  • 6 model years scored
  • 716 owner complaints on record
  • about 24 complaints per year on the road
  • 0 recall campaigns, 0 safety-critical
  • best year 2025 (92/100) · worst 2021 (47/100)
Toyota C-HR
Toyota C-HR · Wikimedia Commons

Toyota C-HR

76/100 mean
  • 5 model years scored
  • 517 owner complaints on record
  • about 14 complaints per year on the road
  • 6 recall campaigns, 3 safety-critical
  • best year 2022 (93/100) · worst 2018 (45/100)

Mean score is the average across model years from 2013 on, where both records are comparable. How the score works.

Year by year: Escape Hev against C-HR

The comparison that decides the purchase. A nameplate is not one car — a redesign can move the record sixty points inside two years, and the two nameplates rarely move together.

YearEscape HevC-HR Gap
202592 BUY——
202492 BUY——
202391 BUY——
202279 BUY93 BUY-14
202147 AVOID91 BUY-44
202047 AVOID83 BUY-36
2019—70 BUY—
2018—45 AVOID—

What owners actually complain about

Ford Escape Hev

  • Structure — 203 complaints
  • Unknown Or Other — 133 complaints
  • Engine — 100 complaints

Toyota C-HR

  • Power Train — 327 complaints
  • Unknown Or Other — 87 complaints
  • Engine — 52 complaints

They do not fail the same way: the Escape Hev's complaints concentrate in Structure, the C-HR's in Power Train. That difference matters more to a buyer than the score gap, because it says which repair bill you are taking on.

Years to avoid on each

Ford Escape Hev — avoid: 2020, 2021.

Toyota C-HR — avoid: 2018.

A year scores below 45 on complaints per year of exposure and recall campaigns. Every car’s years to avoid.

What each costs today

A recent used Ford Escape Hev prices at about $30,500 and a Toyota C-HR at about $23,700 — the Toyota C-HR is roughly $6,800 less, and they return 39.0 against 29.0 MPG combined.

Class-level estimates re-priced to your country, not a valuation of one car. Method.

FAQ

Is the Ford Escape Hev or the Toyota C-HR more reliable?

On the NHTSA record the Toyota C-HR scores 76/100 against the Ford Escape Hev's 75/100, averaged across every model year we hold. The gap is small enough that the model year matters more than the badge.

Which Ford Escape Hev and Toyota C-HR years should I avoid?

Ford Escape Hev: 2020, 2021. Toyota C-HR: 2018. Each of those scores under 45 out of 100 on complaints per year of exposure and recall campaigns.

What goes wrong on the Ford Escape Hev and the Toyota C-HR?

The largest complaint group on the Ford Escape Hev is Structure (203 complaints); on the Toyota C-HR it is Power Train (327).

Is the Ford Escape Hev or the Toyota C-HR cheaper to own?

A recent used Ford Escape Hev prices at about $30,500 and a Toyota C-HR at about $23,700, before insurance and the maintenance band. Both pages carry the five-year running-cost figure.

More head-to-heads